Customer Ratings & Reviews

I always feel better if I get the Geek Squad warranty on major products. Their replacement policy is great in that you get a new printer on the spot,

If your buying something expensive for your self or a kid I would recommend an after market warranty it covers pretty much anything that can happen to it. Don't get caught with out one you may regret it.

We like the replacement policies. We are not techies and this is inexpensive insurance against our own foibles - of which we create for ourselves.

we have always purchased ESP's. we like the peace of mind it gives for a small investment. many people and consumer reports sometimes talk against these products, but we seem to be the people that always have a problem.

Always get it for smaller items and appliances. My family is rough on things in my home. The plans have gotten so affordable.

I've purchased Geek Squad product replacement on several items and have been glad I did. A previous purchase was replaced without question, when the product failed.

You can never go wrong with the Geek Squad. They really know their stuff. If something is not working right, you guessed it .... Geek Squad to the rescue!!!!

This warranty was very beneficial on the last headset I had and I am fell good about purchasing it on this one. BB took good care of me when I needed them.

nothing to report everything working Great everything in Great working condition except out Microwave need to check and see it its still under Factory warranty Can you check to see if my Microwave warranty is still an force. I think it needs repair or replace

2-Year Geek Squad Product Replacement. I have yet to use this particular plan. But in the past when I need to use a Geek Squad plan they were excellent to work with!

The contractor came in and mounted my equipment and connected everything and made sure it all worked fine. He made sure we all knew how everything worked and was connected.

Geek squad is really good for help and whenever you need something

This is the best replacement service I have use, I have used it before and is just that as simple as its sound they will replace your item no questions asked!!!!!

Replacement insurance helps a lot when you don't have the money to continue buying things again. Best Buy has usually honored my insurance claims. I have no complaints.

so far have not had to use it for the printer we bought 6 months ago

I bought the 2 year protection plan for a my passport. I am glad i did cause a few months after purchasing it my passport started acting up. They exchanged it with no problem and gave me a brand new one on the spot.

I always use geek squad and obtain their services with my products they are very helpful and able to fix any problems. Helpful if need replacements.

East to program, easy to use and has all the features you need for an office at home. The downfall is that they ink doesn’t last as much and it’s not cheap.

The service they offer in product protection is excellent.

You did it. Outstanding customer service as well as product quality. I, We will use this wonderful product with great utility and appreciation for the store employees' assistance. Thank you so much.