Customer Ratings & Reviews

In view of problems that arise with electronics and equipment, this Product Replacement Program is tops. I hope to not need to use it, but if needed only one time it more than pays for itself.

I have not had to use the replacement insurance yet but it sounds like the bargain of the century!

Believe me when I say the cost to have the Geek Squad helping me was wonderful in setting up my new computer. They were patience along with being helpful every time I had a problem. Thank you Geek Squad!

Just in case the printer fails I always buy the warranty. I haven't had the best of luck with electronics:(

Peace of mind knowing the Squad is there for any issue.

I'm so glad that Best Buy offers this protection and always purchase it with any major electronic buy. It's well worth the money.

Excellent value for the money. Would definitely recommend that customers purchase this as it covers so much more than the manufacturer's warranty that comes with the product's basic warranty.

The geek squad was terrific fast and reliable! Excellent price for the work done..

Purchasing this service is good insurance for peace of mind. With a modest fee, one is assured of getting service to repair one's technical products.

Definitely would recommend buying insurance on any product bought from Best Buy, they have good return policies and terrible products.

so far have not had to use it for the printer we bought 6 months ago

This I have not needed to use at this time, but it is a good safety net. I've been happy know I have some kind of decent replacement warranty if, it was needed.

Something weird happened with my printer that they couldn't explain and I was beyond the return window and they immediately ordered me a new one, no questions asked. They have great customer service

Geek squad is really good for help and whenever you need something

I love how helpful Geek Squad is. They make everything so easy and help you find the right choices if you come into issues.

With every purchase for me or my kids, especially my kids, I get the plan to go with it. If it breaks, which usually happens with my boys, I can go get another replacement for them. Great peace of mind.

I often get replacement warranties as they often pay off. For a few extra bucks, if my device fails for almost any reason, I can bring it to the nearest Best Buy and get a replacement.

Excellent protection and they stand behind their plan.

GREAT SERVICE ALWAYS ON TIME AND GOOD WORKING PEOPLE

Being someone that hates to have to go through so much just to get a item replaced or fixed, I have always trusted the geek squad and continue too.