Customer Ratings & Reviews

Recommended by sales associate but I hope I don't need to use it. Covers two years any parts of Epson printer, can return without original packaging. Good peace of mind, just in case but so far so good.

I appreciate being able to purchase additional warranty on products purchased at Best Buy. Gives me peace of mind. And the staff is always helpful.

Loved how easy it was to walk in with my old printer that stopped working and was under product protection plan. Picked out new printer, ink and was on my way back home in less than 30 minutes.

I like the printer - love having not to change ink cartridges and it prints fast and clear. BUT it does not stay connected wirelessly - every time I want to print I have to muck around for at least 30 minutes - usually much more! VERY frustrating!! And the HP app is SO intrusive - it activated the camera on my ipad, and used the cloud without me setting any of that up and I didn’t agree to it! It also needs my location to print - WHY???? Just let me print!!! NOT HAPPY with my purchase, because of software - the printer is good……when I can get it to print.

Since we will be using this frequently, getting the replacement plan at that price seemed the sensible thing to do. I didn't want to have to worry about having to buy another one too soon. So far we love it!!

Always protected and assured with 100 percent guarantee.

Affordable high quality color laser printer! It was the best option for me.

Another five star rating on something I will probably never use. You can tell I have no life, so I respond to surveys that are totally useless.

Bought these as Christmas Gifts. Goid investment. Enjoy it everyday. Son use it to watch movies on his phone.

Worth the purchase. Great service when needed. Used for several products purchased at Best Buy. Geek Desk help in store very friendly and effective.

...perhaps one day I'll find out if the two year geek squad product replacement product is truly worth it, for now I haven't had anything fail on me.

Haven't had to use it yet but for the price I thought it was a great option to have a backup. I purchased it when I bought my HP printer.

Geek squad did great. I recommend getting the warranty with everything

We have utilized this service enough to make it worth the investment. If you have computers and often have unresolved issues, Geek squad is worth your $$$.

This is one of the best "insurances" ever. I am very comfortable knowing I can always rely on the Geeks to help me with my computers, etc.

This is a must have when you purchase any device. Buy understand that sometime things happen & we need a piece of mind. Also the protection plans are priced well

I have bought geek squad protection regularly on purchases. I would have never thought I needed printer help, but it has been very helpful to have someone remotely be able to work out glitches!

I have bought electronics, vacuums and other various things at Best buy. I have always gotten the warranty and I highly recommend doing so. In addition to manufacturer warranty this is added protection.

In view of problems that arise with electronics and equipment, this Product Replacement Program is tops. I hope to not need to use it, but if needed only one time it more than pays for itself.

Excellent value for the money. Would definitely recommend that customers purchase this as it covers so much more than the manufacturer's warranty that comes with the product's basic warranty.