Customer Ratings & Reviews

Haven’t had any problems yet with any of my equipment, so I really cannot post a rating yet, until I really use this service. But for this survey I’ll still give her the five stars.

I purchased a router and had nothing but trouble with it. Returned it twice and finally just gave it back. If it wasn't for this I would lost my mind!!

All ways good to have protection for your devices incase anything happens, so the dependable Geek Squad can come to your rescue.

Due to Covid I have not exercised this service warranty. I plan to because the electronic item is giving error messages from time to time.

Fortunately I have not had to use the Geek Squad service recently, but every past interaction has been pleasant and effective.

I was glad to be able to add 4 years of warranty to my new Tank Cannon Pixima Printer.

I was very glad to know that my Geek Squad coverage covered/replaced hard drive/fridge repar/computor repair......I will get this coverage every time !

Although I didn't think I really needed it, I decided to buy protection just in case. Turns out it came in quite handy. Printer had a glitch and Best Buy swapped unit out with no hassle.

Gotta Luv It. No dealing with the manufacturer. Just bring it back to Best Buy any time during the extended warranty period. A No-Brainer.

I live in the hills so their ability to fix my computer at home from their store is wonderful. They are patient with my non-knowledge of computers.

Great peace of mind when buying something expensive

It's a great replacement plan Geek Squad is great always are helpful and yes you have any problems they fix it or replace it

Things like this always sound like a scam but its a no brainer, this is definitely worth it especially when you come from a house hold with little ones that take anything that isn't nailed down

The Geek Squad is a great service, especially for someone who has little technical knowledge. They were helpful and fix my problem.

In my opinion i think it worth it’s value just for only very expensive items so in this case it will be a steal deal

Geek squad always makes it right and is very helpful

Agents mounted my tv the way it should be and it was in a jiffy, I also got added protection in case there would be some problem later on

Always very helpful, they explain what can and cannot be done.

Wonderful customer service, helped me fix my phone

Ok thanks they offered a excellent service and I first did it on the facts that they recommended it for new tv and good warranty