Customer Ratings & Reviews

Saleslady was very helpful in making a decision. Very easy setup. Great quality. Easy to use

Always works the only issue is when you sign up for the ink you have to keep it paid and only use the ink they send

The Geek Squad Product Replacement plan has literally saved my business from shutting down. With out it I would not have been able to replace my printer and keep moving forward.

Got this as a peace of mind. Haven't used them yet because there hasn't been any problems with the product I bought, but I know I'm in good hands.

The customer service rep Dani at the Lancaster, PA store was extremely helpful. I had a warranty on my old printer and was able to get new for no charge. She helped me through all the steps I needed to take. I did purchase a warranty for the new printer.

Have been purchasing computers, printers, and appliances from Best Buy since we moved to AZ in 2013. The Geek Squad program has been so helpful, and the return policy has really come in handy. Have not found anything else like it.

I almost always buy the warranties. With so many products being made outside of the US, they break more often in my experience. So the 4-Year Geek Squad Product Replacement is worth the peace of mind. The Geek squd is good about repairing of replacing defective products. Their service is efficient, professional and punctual.

I purchase Geek Squad on most of my purchases from Best Buy. There are a few times I was glad I did. I needed it. Best Buy is true to their word on honoring Geek Squad. I've had to get replacements on some items I purchased, and Best Buy Geek Squad had me covered with no additional out-of-pocket payments required.

Nice piece of mind if you end up needing replacement down the road.

Highly recommend getting Geek Squad coverage on all your electronics. Fast, friendly service.

I'm so glad I bought this product replacement warranty. I was having problems with the "L" key on my computer. I brought the computer in so they can fix it and they went ahead and gave me a new computer. My sister is having trouble with her "V" key and other computer problems. She has no warranty and cannot get the computer repaired. She did find the "V" key on the internet. But has to find a computer repair person to fix the other problems because it is passed the time allowed to get a warrany.

Good value as long as you know what it covers and what it doesn’t

Geek squad has always been a good deal. Anytime I have any problems they always take care of me.

Had a problem with a printer covered under the Geek Squad agreement. Took it in and exchanged for a new printer. Money well spent!

warranty cant live without it. peace of mind. Best Buy stands the test of time.

I must have on any new device that you spend decent money on.. This warranty came in handy on the printer that was replaced because it broke and was out of manufacturer warranty.

I've owned an Epson XP-6000 for a while to print high quality color pages for my design portfolio, but I was finally fed up with how much ink it used up and how much cartridges cost. So I bought this. So far, I printed about 30 pages on the ET-2760, and I am very impressed with the quality. The prints are as good as the XP-6000. When comparing prints from both, I can barely tell them apart. Prints are crisp and colorful. On the XP-6000, 30 pages would consume half the ink, and a pack of ink cartridge for the XP-6000 is 50 bucks! On the ET-2760 however, the ink levels have barely dropped. I can already tell I will be able to save a lot of money. I should have made the switch a long time ago. If you print a lot, you should definitely consider buying an eco printer.

so glad you have extended warranty available. Thank you. Never know when it will be needed in the long run.

Geek Squad is great for assistance & very convenient when you have questions about your products.

They couldn’t fix my printer cuz they didn’t have anymore the same model. But they returned my money in a store gif card , and with that I Bought a new printer