Customer Ratings & Reviews

Geek Squad is great for assistance & very convenient when you have questions about your products.

Great job on installation. Listen well to customer needs. Very pleased, and left card for any follow-up questions or concerns.

The agents treated me with class and respect. Nothing but great things to say about their help.

I've always had good results with my GSP. Only seem to use 15-25% of the time, but when I need something repaired or replaced they stand behind them. (per terms) NOTE that calling in for claim can take some time on the phone however, to get claim set up and resolution.

every thing the printer/copy said on the box that it would do, did. No problem setting it up. Just right for our household

Warranties are a must have for any products of any kind especially electronics. I’ve always paid for extended warranties on any electronic and appliance items as I’ve had some problems with a couple of tech gadgets and the warranty resolved. Highly recommend getting this for your product.

Everything works great. Plus, I love the peace of mind with the extra geek squad warranty. Would buy again.

I haven’t required this service yet, but did aquire it due to geek squad excellent service in past items. It is worth it.

Geek Squad and BestBuy a very Worthy Co. Thankyou for your easy Product Replacement Help. Arthur in Ark.

Absolutely love my Geek Squad product relacement insurrence for my Epson printer. Best investment !!!

I don’t have a chance to use this service because my machine is still working good. We see if anything broke down and I may need their assistance. But I will put 5 stars first

Geek Squad has always been it for me. I appreciate all the great customer support they have to offer.

Excellent item. I was nervous buying a refurbished item but there was no reason to be. It works and looks like brand new. I’m very pleased with my purchase and would by refurbished from Best Buy again.

I haven't needed yet bought it incase I have any issues with it great printer

Needed a good printer with quality color and no connections. It was easily found on line and on sale. Made my purchase and agreed to geek squad extended warranty Very pleased with the quick delivery. Thanks BEST BUY

The reason i buy form best buy, Is the Tech back up.

It’s very nice.it’s awesome work.i love so much.cool

Decent price though a little expensive. Hopefully I won’t have to use it though if I do it covers it all.

So far, I really like this printer. I replaced my HPs with Epson Work Force Pro - WF 3820. The ink cartridge price seems slightly better. Most of all, the fast-printing capability on this lesser expensive printer is phenomenal, and the Duplex (2-sided) printing works great.

I NEVER get anything from Best Buy without the Geek Squad warranty. We've used them several times, and 3 times they have replaced TVs that couldn't be fixed or had been fixed too many times. Tip: get some scotch tape and tape the receipt to the back of the TV. That way you won't lose it.