Customer Ratings & Reviews

I always purchase the replacement plan on anything I buy. They come in very handy.

I always get the geek sqaud for help when i need it.

great service to have and give a peace of mind. 10/10

So I purchased the warranty with the understanding that its a replacement warranty .A warranty is nothing but peace of mind that you hope you don't end up using . I ended up using mine because the printer I purchased died on me out of nowhere .It was a canon color laser printer Canon Mf642 . When I went to go get a it replaced the at geek squad at my local bestbuy ."Cole" who said he was the supervisor and the only person I can talk to ,told me all he can do is offer me the money back as a BB credit . I told him that I am not interested in that , I'd rather have the same printer either fixed or replaced .I did not care for a store . I had already spend money is buying expensive toner cartridges that would go to waste . Thee guy told me that this printer is not is stock and a similar model I'd have to take the store credit and pay the difference . the difference was close to $200 . I DID NOT PURCAHSE THIS WARRANRTY FOR STORE CREDIT . I purchased it so if anything goes wrong I get the same or similar replacement . The Geek squad guy stonewalled me and kept repeating that this is my only option .He told me that I am welcome to try my luck at a different Best buy ! I am very unhappy with my experience .

Geek squad was developed to help individuals who do not understand technical complexities of modern day intelligence.

Perfect service from Best Buy.. recommend geek squad

Buying this product warranty gives me piece of mind.

Always get geek squad protection. They have always helped

Always great to know I can bring it in anytime And that I don’t have to stress

They analyzed my pc, cleaned out some garbage. It’s nice to have it available.

Geek Squad is a must have for a peace of mind! You won't be disappointed.

I always get the BestBuy warranties. Any problems they have been quick to respond and replace if needed.

Have only had to call in twice for problems. Both times we were able to manage the issue fairly quickly over the phone .e.g. Who would have thought you would need to "reboot" a TV when the volume control stops responding!

Cheap warranty for peace of mind. Hopefully nothing goes wrong but the warranty was so cheap, it was a no brainer.

have not used yet just bought, but was told that with in the 2 years if anything goes wrong they will replace it.

Excellent plan for the price. I hope though to never have to use it.

This is always worth it. 100% no question. I will always recommend this to everyone. It usually pays off in the end.

Always get Geek Squad protection when purchasing from Best Buy.

I'm glad I purchased this. It has paid for itself after a couple uses.

Wow, a 2 year Geek Squad Product Replacement for only $10.00. You can never go wrong with a deal like this.