Customer Ratings & Reviews

Great service from the tec and very efficient, would recommend geek squad

I always purchase the Geek Squad protection package on all electronics. There are so many moving parts to wear out on a printer, especially if you use it every day or heavy use, that it just makes sense. I have actually used the protection package for a free replacement printer on the last two printers. It is a ease of mind for what amounts to an expensive purchase. I am very happy with the protection package that I purchased for 4 years and I feel the cost is minimal but well worth the peace of mind.

had a problem and they took care of it. I willcontinue to purchase here. Thank you.

I haven't had to use it yet, but I trust the Geeks will do a great job if I need them.

The color and speed are much better than the inkjet. However, ink is crazy expensive in comparison, and the paper curls, meaning I have to babysit the printer when printing more than one page, or it jams. I have mixed feelings, but I needed something better for printing labels.

Geek squad personnel are extremely knowledgeable and professional..fast response for technical issues

Love this product replacement plan, whenever you buy something and it breaks or you want to get a new one in a couple years, just take it back and get a new one for free, it’s great! If there’s an upgraded model sometimes you could get the upgraded one instead for free. Last time I used this on an item two years after purchase, the item was cheaper then so I ended up getting an upgraded model plus a $50 gift card for the difference...so I always buy this on anything I know I will use for a long time!

I didn't know you could review GSP, but it's an easy choice for any item you care about. If you spend too much on a graphics card, only to have one of the fans go bad after a few months, use that protection plan and swap it out. You have to pay for a new plan but that's nothing when you don't have to buy a new graphics card, or worse... live with horrible fan noise

Always purchase the extra warranty...........it never fails to break just after the original warranty expires!

Excellent performance. Would definitely recommend. Has saved me hundreds of dollars in ink.

I purchased the Geek Squad/Best Buy 2-Year Geek Squad Product Replacement because I am holding the impression that printers have become less dependable and seem to have more problems operating long-term than in the past. I originally used to only purchase HP printers and then became disappointed with their quality. I then switched to Brother Printers and was not happy with the quality of their printers. So, I then purchased an Epson printer and I am crossing my fingers it will last. If not, I know I am covered with the 2-Year extended warranty.

always good to have insurance. I got a printer with out knowing it didn't work till 34 days after having it. So greatful Best But helped me Exchange it for anther printer taht worked and fit the needs I needed. Totally greatful and its a must. You never know what might happen. Always good to have insurance.

I haven’t had an issue they have not solved for me I always get warranty knowing that if it breaks I’ll get a replacement

Always good to have this and is not very expensive to have. I have had very seamless experience in past for products i had issues and had geek squad protection.

Best price for a printer of the quality I have seen for some time. I love individual color cartridges. Easiest setup I have ever had for an all-in-one printer. It is built as solid as any I have had in the past. Clear instructions if you follow them on paper as well as computer screen. My only complaint would be against UPS. Someone set a delivery date of 1 Sep. It arrive at distribution center two hours from my home late on 27 Aug and sat there Fri, Sat,Sun & Mon. Needless to say I think Best Buy should have words with UPS.

Sales Representative was very helpful and knowledgeable about the product. Sales Representative was patient and did not rush me or pressure me to purchase.

Thank you for your help. Made the process easy. Very grateful

Always first choice is the Best Buy store never can go wrong

Nice compact printer. Small thing is I know I didnt print what less than 20 pages and its out of ink!

I recently used my Geek squad service to replace a GoPro Hero 7 Black. The audio adapter was not recognized by my device and I brought everything to Best Buy and in a matter of moments they confirmed why I was returning it and I had a brand new GoPro hero 7 black in package with the option to get another year of geek squad service for another year. I happily purchased that coverage and I definitely feel a sense of security knowing that as long as they have a device in stock for the next year I can bring in my device and have it replaced.