Customer Ratings & Reviews

Staff are always ready to help. Product bought is always durable and dependable.

I used them before. replaced the coffee machine I had with no issue

I had a Rival 650 mouse but the glue that held on the pads started doing weird things. The pads would slide around and the glue would squish out a bit and collect dust. All I had to do was bring in the mouse, the usb and cable to the geek squad counter at Bestbuy, explained the situation, and they took the pieces (even though I was missing a couple of the weights), and gave me store credit. I'm getting their protection for everything I get at Bestbuy from now on.

I haven’t had an issue they have not solved for me I always get warranty knowing that if it breaks I’ll get a replacement

Haven’t had to use it yet, but I’ve heard many great things

At first hesitant buy this for my printer printer breaks down six months in after buying it I walked in the store so in the printer repaired they told me it was replaceable then they swapped it out. Excellent, No headaches no arguing back-and-forth with the tech guys I was out of the store and done within 5 to 10 minutes replacement plan Highly recommended

Always purchase geek squad protection for electronic purposes .

Anyone buying a printer should get this plan. Originally we got it because we thought just before the two years we would trade in our old model for a newer one since the plan covers it. Instead this plan saved the day as the OfficeJet Pro 8760 we had was a NIGHTMARE. 2 printers that would not connect wirelessly to anything even though HP swore to us that they tested the second one they sent us as a replacement. With this plan we were able to find a different printer that now works great and it took all of 10 minutes in store to get the swap done. If you buy a printer get this plan!

Always purchase the extra warranty...........it never fails to break just after the original warranty expires!

Geek squad personnel are extremely knowledgeable and professional..fast response for technical issues

Always pleasant and I feel confident that I have them there when I need them

Chris, one of the geeks squad members was absolutely excellent, he knows what he's talking about is practical and more than happy to help.

GREAT WARRANTY PROTECTION. ALWAYS PURCHASE THEM AND ALWAYS PROTECT YOUR INVESTMENTS.

Fortunately, I have not had to use the warrantee but I purchased it for peace of mind. The Epson I purchased less than a year ago died and I was not willing to go with the cost (shipping) and aggravation of shipping back to the factory and waiting for weeks to get the problem resolved. With the warrantee, I can walk a defective unit into my local Best Buy and be back in operation in hours instead of weeks. I don't usually buy or recommend extended warrantees but my recent experiences with printers dying too early make this a suggested expense.

Not had to use, but great peace of mind. Do consider this service as an add on

Great service Instant replacement Great to do business

Purchase after buying printer nuce know i have this protection

I haven't had to use it yet, but I trust the Geeks will do a great job if I need them.

I was having problems with my tv and geek squad came and took care of it they were very professional. Great service 5 stars

had a problem and they took care of it. I willcontinue to purchase here. Thank you.