Customer Ratings & Reviews

had a problem and they took care of it. I willcontinue to purchase here. Thank you.

Geek squad is always neccesary in case soemthing goes wrong.

Fantastic Printer this is the best which I have purchased till date.

Excellent performance. Would definitely recommend. Has saved me hundreds of dollars in ink.

Great value and return for the cost of the policy! I highly recommend always getting Geek Squad Protection!

Very affordable plan for worry free coverage for the next 4 years.

Great we returned our printer and got the helo we needed!

Hopefully i won't need this, but it is good to have.

Been almost two years, ridiculous amount of printing (business, photos, schoolwork, invitations, etc.), and still have plenty of ink! With cartridge printers, we were paying $40-$50 a month for replacement cartridges!

Makes no sense to not buy the extended warranty. Anything goes wrong and Best Buy replaces the device. No questions asked.

The printer I just bought kept jamming and not printing right. This service replaced it no questions asked. Thank You Best Buy!

The one thing I can count on in all my purchases at Best Buy is, if you have the Geek Squad protection, you are golden if something happens to your product. I have NEVER had a problem bring something back the malfunctioned. I repeat, NEVER! Best thing going if you get something electronic.

Easy to add on to product brought! Be safe get protected!

Like always a good product especially if it's being purchased with a product that can break easily withing the time it will be used. Especially printers from HP which usually have ink carriage jams every year or so! All you got to do is bring it back and they replace the printer and let you rebuy a new warranty for the replacement. ~$20 a year is better than ~$200-400.

Good and excellent service! Thanks geek the best ok

I have purchased protection for a few different purchases. When I needed protection it was easy to get repairs, replacements or a refund. I was surprised at how easy it was when needed. I purchased 4 cameras, a dc player and several sets of speakers. They replaced one camera and refunded the full price of a different camera. I used that for an upgrade and purchased protection on that too. For smaller items, I might choose to not buy the protection.

Got it to make sure my device is protected in case of anything

These guys are the best they make my life much easier

I purchased this extended warranty from Best Buy/Geek Squad just in case for my Brother-MFC-L3770CDW Wireless Color All-In-One Laser Printer. I haven't used the extended service agreement because the printer has worked so well. But it's good to know I have a back-up. Thanks Best Buy!

The product replacement plan covered the initial purchase price of my son’s broken headphones. I had to pay the price difference for the replacement headphones because the price increased. Keep in mind, once you use the 2-Year Geek Squad Product Replacement Plan, you have to purchase a new plan for the replacement item.