Customer Ratings & Reviews

I purchased an HP 8025e printer to replace and older HP printer. I took advantage of the 4-year protection plan. I have used the benefits of the protection plan on an older HP printer making the plan very useful.

This is great peace of mind for a computer printer.

Great product to consider as you can ssve money and hassle

My original purchase failed after one plus years and was replaced by the same model without any problem. However, the replacement also had an issue and was also replaced for credit towards another brand that had the same features. However, I did have to purchase the extended warranty.

Was gift for my sons birthday, to go with his drone thing.

I always buy the protection plans. Best Buy makes it easy by either swapping the device out in store or sending it to their service center. On large items (appliances and TVs) they will often come to your home and either fix or replace the item.

I like this printer so way. Great customer service

This printer is Amazing!!! I transitioned from the cartridges just to try and when I tell you, I will never Go Back!! My ink has lasted the 2 years, I have printed over 1000photos... Nice purchase, no issues...

I would highly recommend getting the Geek Squad Product Replacement, I had purchased a Deskjet Pro when I had to replace it with a new printer, I was able to use my replacement product and updated the printer to a better printer and then purchased a 4 yr Geek Squad Product Replacement and feel quite please that if anything goes wrong with this printer, I will be covered for a new printer. Great support from Geek Squad!

It's always good to have a backup plan in case something fails. Better than shelling out for a new device or for repairs.

I love geek squad they really help and you get product fixed Or replace if a any be fixed

Love it! Bright prints easyvto use very fast and kight weight

The $5 product replacement plan is worth the cost of replacing the printer if needed over the next 4 years.

I bought the protection to go with a printer I purchased. The price wasn’t bad and I know if I have any problems with the printer I can returned it. I haven’t had the best of luck with printers so I’m happy to have protection just in case. I have used the protection one time before with a laptop I purchased that had a system failure. They weren’t able to repair it so I was able to use the purchase price towards a new one. Buy the protection it’s worth it.

I'm so thankful we purchased this. The manufacturer warranty ran out, and about two months later the scanner quit working. My local Best Buy told me to go get another printer off the shelf! So easy!

Long time Best Buy customer. I prefer to investigate electronics in person and not buy sight unseen online. I also get accident protection and support services on my electronics, which means Geek Squad when buying at Best Buy. I always get value for my dollars. Staff has been good about discussing my options with me so I can make an informed decision about repair or replacement. It is not about just selling more product. I appreciate that. I have used Geek Squad in Massachusetts and Florida, and the knowledge level and customer service has been high in both places.

This geek squad is a life saver, I recommend that every single person gets the warranty. Especially with high ticket items, Trust me it’s better to pay the $17-$400 for 4 years! Just gives you four years of cushion And protect your investment. I buy all my equipment with the warranty because You never know when you need it. I’ve actually had a few electronics That broke down. Thanks for this warranty I was able to get a replace.

Thank you for your help. Made the process easy. Very grateful

It's nice to be able to replace or get it fix. I havn't used this yet, but it's always a good thing to have more warranties

love this printer so much its my second one! the larger tanks are a game changer and no brainer for me! they last so long