Customer Ratings & Reviews

Great customer service helped get me a replacement quickly even with my 2 kids running around!

The geek squad is able to answer all questions And they are very knowledgeable

Online agents 24/7 service. They remotely fixed a printer problem at midnight!!! That’s service.

Professional and equipped to handle situations when come up.

This printer is Amazing!!! I transitioned from the cartridges just to try and when I tell you, I will never Go Back!! My ink has lasted the 2 years, I have printed over 1000photos... Nice purchase, no issues...

The agent connected my tv and did a great job. He showed me different things on my tv.

I have a problem with my printer. The person who help me, give me the best solution at my printer problem

This is a must for your electronics. It gives you a peace of mind. This is a hassle free warranty!

They recommended my Samsung curved monitor and I absolutely love it thanks guys

Fortunately haven't had to use yet, but based on previous experience, I expect NO problems.

I'm so thankful we purchased this. The manufacturer warranty ran out, and about two months later the scanner quit working. My local Best Buy told me to go get another printer off the shelf! So easy!

Works great and great deal and helpful employees! Thank you very much!

Anyone buying a printer should get this plan. Originally we got it because we thought just before the two years we would trade in our old model for a newer one since the plan covers it. Instead this plan saved the day as the OfficeJet Pro 8760 we had was a NIGHTMARE. 2 printers that would not connect wirelessly to anything even though HP swore to us that they tested the second one they sent us as a replacement. With this plan we were able to find a different printer that now works great and it took all of 10 minutes in store to get the swap done. If you buy a printer get this plan!

Sounds good. Hopefully I won't need it. Price seemed OK.

Been using geek squad and protection plans for years. I get it on everything I buy because it’s worth it!

Geek Squad was very helpful and prfessional in my purchase of a new Epson printer.

not pleased with a et 2800 printer and allowed to upgrade with no hassel

They are very smart and helpful i an glad they are there to help grate service

I purchased this extended warranty from Best Buy/Geek Squad just in case for my Brother-MFC-L3770CDW Wireless Color All-In-One Laser Printer. I haven't used the extended service agreement because the printer has worked so well. But it's good to know I have a back-up. Thanks Best Buy!

Fortunately, I have not had to use the warrantee but I purchased it for peace of mind. The Epson I purchased less than a year ago died and I was not willing to go with the cost (shipping) and aggravation of shipping back to the factory and waiting for weeks to get the problem resolved. With the warrantee, I can walk a defective unit into my local Best Buy and be back in operation in hours instead of weeks. I don't usually buy or recommend extended warrantees but my recent experiences with printers dying too early make this a suggested expense.