Customer Ratings & Reviews

Have to send it in for any repairs. Major drawback!! Read your warranties limitation.

I have been buying a lot of my tech through Best Buy solely for the fact that the replacement plan/damage plans are AMAZING. I have never had an issue with returning a faulty or broken product under it's plan. Even in instances where records were not showing for one of my devices, the employees at Best Buy dug into their database to find I had my name in twice! They were able to determine I DID have coverage and still assist me. These plans are some of the only coverage plans out there that are SINCERELY WORTH IT.

They recommended my Samsung curved monitor and I absolutely love it thanks guys

Gooooddddd ……..!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Geek Squad was very helpful and prfessional in my purchase of a new Epson printer.

For 20.00 you cant go wrong. This coverage is for a newer designed can opener and I wasn’t sure it would last but wow.

Their help is fantastic I have ill add it to any device

Great purchase, fast printing, very quiet. Its been 5 months and the ink still i. Good shape

This is one of the best Tv mount..i love the fact that i can rotate my TV to any direction

They are very smart and helpful i an glad they are there to help grate service

Worth it . Geek squad is there to figure it out . If you can’t

The Geek Squad service is an added value to my purchase.

Works great and great deal and helpful employees! Thank you very much!

not pleased with a et 2800 printer and allowed to upgrade with no hassel

I like the Geek Squad service. I brought it for my printer. I replaced my printer two times in two year without paying anything extra. (Other than Geek Squad Service Fee). And replacement was really smooth. Best buy customer care person just replaced my printer without any question. Only thing I feel is, it is costly for some products. My printer Price : $90 Geek Squad Service Fee: $25 (For two years)

Professional and equipped to handle situations when come up.

I don't always choose to add the extended service plan through Geek Squad. Feels like gambling with my money on every purchase that I do not insure in case of the unforeseen. The products I purchased was a 1 terabytes scan disk brand external hard drive. I'm glad that I picked up the Geek Squad protection plan in case of the unforeseen it's much better to pay to have it in case something was to happen because it's the only chance of recovering those 's priceless files and information if the hard drive was to Phil

Wonderful, experience - I always buy best buy products, because the customer service anywhere else is not very good at all. if they could just change their phone center, we can actually call the store and talk to the amazing employees locally that they have. That is my only issue.

I hope that I never need to use this but I am glad I purchased it... just in case!

I bought one for myself last summer and later bought my mom one for Christmas, and we absolutely love them! Great gift!