Customer Ratings & Reviews

I can't stress enough how much I love their warranties I've had several items in the past that broke down during warranty and they replaced it hassle free. Definitely recommend getting it if especially the item is for yourself

Agent was extremely patient over the phone. Visit wasn’t required after he walked me through troubleshooting.

Love Geek Squad. I don't buy anything without it. Always comes useful.

Sounds good. Hopefully I won't need it. Price seemed OK.

I haven't used it on this yet but they've been great in the past. When I need them I'm sure they'll be able to help.

I usually dont buy service plans but the price was so low it was worth the gamble. Especially since the printer failed after only a few years because a tiny plastic tab that held the ink cartridge broke and cost more to fix than to replace the printer.

Pros: Wireless. Wired when needed, which is not very often because of the ridiculously long battery life. Lightweight, but doesn't feel like it's not grounded. Smooth but tactile surface materials. Ultra-responsive in wireless or wired. Spectrum lighting and syncs with headset and keyboard. Great button layout with ambidextrous design. Even allows for "thumb" buttons on both sides if you can manage the extra buttons. Cons: Expensive, but to be honest, it's worth the money if it lasts like I expect.

I made this TV purchased after My last Tv broke. I had it about 11 months and lost the picture. I had it fixed under the manufacture warranty. Less than a year later, I lost the picture again, and did not have any warranty on it. Cause me over $600.00 to get it fixed. Less then a year later, lost the picture again. I got a new tv with a 2 year warranty so that I will not go though this again.

This is my second go-round with the Geek Squad Program. Based on my experience, I can see renewing "til the end of my days"! They're always respectful and helpful without being condescending. If they can't help me, they are more than willing to send me up the line. I appreciate all their patience and their continuing support with ALL my questions and problems. On a side note, they're always fun to talk with and actually speak good English, allowing for little to no frustration on either of our parts.

I've bought these extended warranties in the past. Good piece of mind.

10/10 recommend would buy again. Tell your friends

I buy the extended warranty whenever I can. It is my experience that what can go wrong WILL. I find the value of this insurance brings me peace of mind to know I will get my dollar's worth! \ The professionalism of the Geek Squad staff, makes me rest assured that our electronics have a long life ahead of them to do all of our technology work.

I bought the Greek Squad package to cover my product should any service be needed, along with my extra toner packages.

Geek squad is the best option to protect your items purchased in Best Buy.

This HP printer made my life so much easier to do my business thank you Best Buy.

The Geek Squad protection plan has been pretty good but just recently the four-year-old grandson hit the TV with a stuffed animal messing up the screen and take classes nothing we can do about it you got to buy new TV I was like wow that's the first

Excellent service,they answer all my questions and they sure know there business

I have had Geek Squad for years and love it! I am tech savvy (30 years) but constant changes in technology means I am not always aware of newest issues and solutions. We have multiple laptops, printers at home and sometimes I need extra help! It pays for itself multiple times throughout the year!

Great geek squad. Excellent at their job. They know exactly what they are doing. No complaints what so ever.

Always have excellent customer service. Weather it's a repair or a replacement