Customer Ratings & Reviews

when I bought the new Canon printer, it was recommended to get the 4-year Geek Squad coverage that covers repairs. If it can't be repaired another printer of the same quality and value would be given as replacement. This coverage is al.ist $10/year and made perfect sense to me. That's why I got it. Recommend it.

Extended warranty for my Canon Pixma G7020 4 in 1 printer scanner fax & copier. Very happy with my purchase and have not had any issues yet.

See my review about the printer I bought and return on the same day. What is going on with inferior items being sold at Best Buy. I seen to many items being returned from televisions, Microwaves and Printers. I have been a long time patron of your store not just in New York but in the United States.

I generally trust myself with devices, I also don't have kids to worry about or untrustworthy roommates. If you think there's a hazard based on your environment or how you plan to setup the device, while it's not fun to shell out extra cash, it may be something you need down the road to not spend even more cash.

Total tech service has been really great, easy to get in for an appointment. Very friendly and informative. In person they are great but over the phone is not helpful for me, I feel like they pretty much just tell me to make an appointment and go in person

No brainer go Geek Squad all the way for service !!

Geek squad is the best coverage around. They have always been able to fix or replace any item that has been covered.

Always have good pricing, service and delivery services.

Luckily, I haven't had to use this extended warranty, but it provides peace if mind knowing that if something does go wrong, I'm covered!

While I used to just buy a new printer when the old one died, the replacement cost was under $100. Now that printers are way more expensive and seem a lot more complicated, I just feel safer knowing that I'll get mine repaired or replaced if anything happens to it.

The Best Buy warranty is surely the best around. It may cost a little more than some and more period than others. But it also covers the Best in the business. Best Buy should give us stock for over many many many years all electronics we have bought if worthy one to buy as such a stereo is alsways from here and always have gotten the black tie ins. It's the best hands down.

Your agent came and helped with our sound on the TV, installed the new printer and made sure all was working properly. He was very nice and friendly and answered all of our questions.

Good warranty will always buy with Best Buy ! They hold up there warranties !

I would encourage anyone spending over $50 on a product to by the Geek Squad protect. The cost is based on product value. I have Geek Squad protection for a variety of devices and it's a life saver. Easiest warranty program I've ever used. If you buy a computer from Best Buy, get Geek Squad Protection. You can take you computer in for anything from needing software updates to major damage.

If possible I always purchase Geek Squad Replacement insurance with all my Best Buy purchases. Although I have fortunately never had to use it with anything I have purchased at Best Bu!. But, for peace of mind should something go wrong I think it is a safe bet to purchase it. Unlike other merchants protection plans Best Buys actually cover with replacement with a new product and not a refurb!

Fortunately, we have not had to use the geek squad service on our new HP printer. It's good to know we have it, just in case.

They remotely troubleshoot my concern on the laptop that I recently purchased and it's now working fine. And I was told that if ever I encounter any problem with my purchased items and it's not fixed. They will definitely replace it with a new one.

I got the geek squad service as assurance for my 14 yr old. He can be rought sometimes and I feel this service will give us a piece of mind in case something goes wrong. Get it!

Must buy when purchasing expensive items incase of a malfunction or mishap geek squad is there to help you.

Geek Squad Product replacement plans are worth purchasing. I've ran into issues with products in the past, and they've always came through and either fixed the issue or replaced the items without giving me a hard time, which I really appreciate. And they always help out with any questions you have as well.