Customer Ratings & Reviews

I love Best Buy they have everything I need, good prices as well my son got the switch oled there thanks

No one ever wants to deal with warranty coverages but the squad were the most helpful I have ever had to deal with. The only negative I ran into was given the size of my T.V they did not offer to set up they just dropped off. If you are getting a large item that you can not do yourself it will be up to you to ask about help.

Purchased to cover my first laser printer. A Canon MF644Cdw. Haven't had to use it yet, but sounds like it pretty much cover's everything short of gross negligence. Better keep the box. Bring it in for any reason and get a replacement or your money back. Sounds pretty good to me.

The geek squad team was excellent in setting up my tv. It was a bit complicated because my previous system was set up with a sound system that needed to be removed. They were very professional and knowledgeable. They took out an old, very heavy tv. All Covid precautions were employed.

I love geek squad… it’s always good to have to cover your expensive electronics.

Geek Squad is a great product replacement to purchase. I have been using them for years with all my electronic purchases. It's worth it and I have saved hundreds.

My agent assisted me in everything i needed set up. Fast courteous and professional! Love the Geek Squad!

Great service should buy geek squad buying any merchandise never know is worth the money thank you for having

I love Geek Squad warranties for my larger purchases. Well worth the investment. Best Buy never hassles and honors their warranties immediately and even when they have to send your product off for service, it is usually very quick and they allow you to track your item .

In person or online they are the best! They’ve always been super whenever I have a problem and need something fixed or solved. I’m pretty sure some of the questions I have are justified for eyeball rolls but I have not had that experience - they are professional and they sound professional.LOL!

[Employee of bestbuy] Will always recommend the replacement plan. The ease of getting a new product if something happens is next to none.

Peace of mind and knowing that I can have my unit replaced and then add another protection plan on the new product is incredible. I used this on a pair of wireless gaming headphones. My previous pairs were notorious breakers and I treat them like they were your mom’s special dinnerware. Highly recommend the peace of mind!

I loved how friendly and supportive the employee was. Greatly appreciate that I was convinced to get insurance on my appliance since I will be replacing it soon

While I haven't had to use this latest product replacement agreement I have in the past. This is probably the easiest and most useful extended coverage you can buy for any electronic device. It's worth the money so don't forget to add it to your purchase.

Love this printer. It's easy to set up and easy to use. The ink tank is easy to fill and you can visually see the levels of all ink colors. Great value and economical printer.

The geek squad is the ONLY reliable place to go for repairs in Athens. Straightforward and excellent service

This was purchased for a small business. It was a great buy and does everything I needed it to do. Fast print. Clear copy. Great fax option. No issues!!!

I purchase Geek Squad support for all the products that I purchase at Best Buy if it is available. They have yet to let me down when I need them the most. Well trained and very knowledgeable staff. I highly recommend purchasing Geek Squad Support for your Best Buy purchases!

I purchase Geek Squad support for all the products that I purchase at Best Buy if it is available. They have yet to let me down when I need them the most. Well trained and very knowledgeable staff. I highly recommend purchasing Geek Squad Support for your Best Buy purchases!

This is without a doubt the main reason why I look to Best Buy for tech first. IF they got it and can add on a warranty for a decent, one time payment, warranty then I hardly even hesitate because at least I can go directly to them to replace it. Because you never know what could happen, especially if you're looking into buying something rather expensive.