Customer Ratings & Reviews

Get the protection plan on all your electronics. The plan usually last longer than the product. And they will replace it with a new one the same day if you can pick it up.

Best Buy had the best quality item loving the service and everything above and beyond

The geek squad team was excellent in setting up my tv. It was a bit complicated because my previous system was set up with a sound system that needed to be removed. They were very professional and knowledgeable. They took out an old, very heavy tv. All Covid precautions were employed.

The knowledge of having someone is very important to me,

Best customer service are so kind and they resolve my problem very quickly

In person or online they are the best! They’ve always been super whenever I have a problem and need something fixed or solved. I’m pretty sure some of the questions I have are justified for eyeball rolls but I have not had that experience - they are professional and they sound professional.LOL!

I purchase Geek Squad support for all the products that I purchase at Best Buy if it is available. They have yet to let me down when I need them the most. Well trained and very knowledgeable staff. I highly recommend purchasing Geek Squad Support for your Best Buy purchases!

I purchase Geek Squad support for all the products that I purchase at Best Buy if it is available. They have yet to let me down when I need them the most. Well trained and very knowledgeable staff. I highly recommend purchasing Geek Squad Support for your Best Buy purchases!

I haven't used geek squad yet,but I do want my free ink, because it already says low ink( black ink cartridge, ad promised 3 months free ink, 21 days ago we installed the ink and started printing in the new printer, app say "low ink", HOW CAN I ORDER FREE INK?

I'm not normally a fan of product replacement plans but I have found that for computer printers they are a good deal. Many of my past printers have conked out within a year or two and need to be replaced. With the low cost of these replacement plans, they have definitely worked for me. I had no trouble getting my money back so I could buy a new printer.

Why wouldn’t you get this? Best Buy stands behind their service. Beats just about any other retailer in that regard. Especially if you’re buying something with questionable reliability? Save the hassle down the road, and just invest up front in some good coverage.

use this for all purchases. great value for service you pay for

I never had to use this service yet, but I know that if I do need them, they will be able to help me because I needed their help before, and they did help me.

I got this warranty on my HP printer. So far my printer has not giving me any problems! I haven’t had to use my warranty but it’s really great to have.

We find this worth the money so far. Since we have limited space we were concerned about items fitting. We were able to have someone come to the house to evaluate space and options. Jeremy was awesome and helped through the delivery process.

Purchased this for grandson’s kindel. Had to use it as he broke it on vacation. Had to have a slight debate at the time of replacement, as I had purchased the original on sale and it wasn’t on sale at the time. After a few minutes they finally replaced the product. No hard feelings.

I am so glad to have the Best Buy Geek Squad Warranty on my printer. It is nice to know that I am covered and dont have to worry about buying a new one every two years.

I love having the piece of mind with my electronic devices. Had a TV crash on me once and with my plan I was able to upgrade for free!

Peace of mind and knowing that I can have my unit replaced and then add another protection plan on the new product is incredible. I used this on a pair of wireless gaming headphones. My previous pairs were notorious breakers and I treat them like they were your mom’s special dinnerware. Highly recommend the peace of mind!

I feel this is a good value for the money. The replacement cost of any of the items covered would be well worth it in case of breakage or damage.