Customer Ratings & Reviews

I get this protection with every big ticket item I purchase from Best Buy. It is absolutely worth the money. No hassle returns/replacements.

Good price for the printer. Geek squad has alwasy been a good deal for us on our TV's so thought we would try on printer

Geek squad helped me figure out I just needed ink for my printer.( new printer) They were very helpful. I am so happy to have someone competent to call when there is a Robles with my equipment. Thank you Geek Squad

Nice size mouse. I use with my laptop so move around alot with it. I enjoy this mouse and the cute style.

Agents were extremely helpful in explaining what went wrong. When my product couldn’t be fixed I was given a replacement. Excellent service!

I love this. It mops as well as a swiffer wet jet. No a deep clean but perfect for in between your deepee mopping.

Had an issue with one of the channels of my amplifier form my subwoofer, was able to get it exchanged out in the store the same day. Definitely worth it. I know Logitech would have taken care of me too but it would have taken time. I'll definitely pay the little extra to save the time and effort (especially the waiting and shipping). Thanks best buy

I've had to use Geek Squad 3 times and each time has been a great experience. Having a product malfunction isn't fun but it's great to know that they have my back.

Peace of mind. No worries. Must have with expensive purchase. Highly recommended

I recently had to replace my controller that came with my PS4 since it was starting to show it’s age. With Geek Squad Protection it was easy to get a replacement and it didn’t take long either. I get insurance on everything because peace of mind is important to me and Geek Squad Protection is absolutely worth it!

Always easy to get a repair or replacement when things go wrong. I love to get open box items in excellent condition and use my savings to get a warranty so I have guaranteed use for a specific number of years. In this case it was 4 years.

I always make sure I get protection on all my products because Best Buy always comes through with the plans. No matter how long you’ve have the product during its most usable lifespan which is honestly about 2 1/2 years depending on item, Best Buy is great with taking things off your hands and fixing them or replacing them!

I always opt for geek squad, worth every penny in my opinion!

I'm not sure how the replacement plan works, but I think that it works the way that I used it. I had bought the older version of this headset, the Logitech G230. I had a two year Geek Squad plan on it, and I went to go get it fixed/replaced at the Geek Squad center at my local BestBuy, they said they couldn't replace it, but since the wire was worn out my insurance on it could have it so I could be refunded. I got all the money on a BestBuy Store Credit card. I used the money to buy the newer version, the Logitech G430. I think I'm satisfied. :)

It's such a shame that you have to buy insurance every time you buy a new product for fear of getting a lemon. Products should meet the manufacturer's life expectancy. But Geek Squad Protection is so affordable BB makes it hard not to insure a new product.

This is a good thing to have. They replaced my dishwasher

Bought this protection for a printer. Within a year the printer's printing quality became horrible. I brought the printer back to the store and it was hassle free replacement of a new printer.

Is very important to be covered, this plan is affordable and very easy to use

Best thing to have when you need protection on your computer television, everything that you purchased at Best Buy this is something to have

Peace of mind on a printer, do not have to worry about breakdown after original warranty expires, good value