Customer Ratings & Reviews

I have never had to use them yet so that is a plus.

Unfortunately, we have had to use the product replacement a couple of times. We were very impressed with how easy it was each time. We were prepared for a battle when doing the first return but were pleasantly surprised when the return/exchange went very peacefully. Thanks!

Bought this program with a low dollar inkjet printer. Have not used it yet, but it's good to know it's there in case I need it.

GSP the way too go if a problem arise no worries save the email receipt or paper copy Best Buy does the rest nice treatment of after sale service no buyers remorse like many companies do nowadays to get out of keeping you happy we need loyalty and great service before and especially after the sale respect Best Buy you guys alsways have what I need want and didn’t even know I neede etc

HP printer has great printing quality and easy to use monitor for the options. Happy it includes the fax option for those rare but important fax requests. Scanning is quick and easy also. Definitely recommend.

The product replacement is an absolute must have for all parents who buy gaming or electronic products! I've had to use it several times to replace headphones, gaming remotes, etc. I feel absolutely relieved that when something stops working that I can bring it back with no problems, and not pay full price for another one.

This isca great insurance to have especially when it comes to kitchen and office appliances

I normally don't like to buy product replacement plans but $20 seemed reasonable, especially since I've had issues with other printers in the past.

I always find value in the Best Buy warranty. Highly recommend

i have not had to use my warranty services and i like it like that. hopefully my purchases last the product life cycle.

Always make sure you are covered for the worst case scenario. Having a piece of mind is worth every penny. Reasonably priced for the duration is a no brainer for anyone planning on using an electronic device and getting their money's worth out of it...

The Greek team does excellent service .i will truly recommend them to get any service done.

This is a very good insurance coverage for my electronic devices. It the worry out of the equation.

Geek Squad is a value for your products you buy. Technology now cost you a penny plus. With this Computer Gaming Model this plan can save you Lots of money. Have used the warranty a couple of times vs having to pay FULL price for a new one.

So glad I got the geek squad replacement plan. I rather have them just replace it than try to fix it. I returned a printer and got store credit because I really did not want to keep the product I bought. and HP compact printer. However, sometimes I think the geek-squad protection could be more on the expensive side, but for the product, I bought, definitely worth it.

I usually do the repairs myself if its a computer but like many printers some can be a bit temperamental an when it being used for a small business, its best not to have to worry about replacing it if something goes wrong, geek squad customer service will help making the replacement/repair process as painless as possible.

for a small price for free replacement up to 4 years free replacement.

In the past, Best Buy’s Geek Squad has helped me in many ways. They repaired a computer for me when I was ready to discard it because I believed it was not serviceable and they also helped me resolve my problems with an old printer. They are very smart and product knowledgeable.

We have not yet used our Geek Squad product replacement protection on our new HP Inkjet Printer. We were happy to buy our new printer at Best Buy and receive this extra protection. We can bring in our printer to our local store if we need to do so.

No stress replacement of non working printer. Could not have been any easier. Best Buy customer service and replacement warranty are the best.