Customer Ratings & Reviews

Geek squad protection gives you piece of mind that Best Buy stands by the products they sell

Havent had to use for this product, but have always purchased. Easy to use and money or replacement comes fast.

I love best buy's warranty, it works great. I recommend getting it, it will help in the long run

I have had Geek Squad Product Replacement before and if something ever happened to my printer they would just give you a new one like you had or something compatible. They don't work or repair printers.

I never purchase technology devices, including a printer, without a Geek Squad maintenance agreement which includes product replacement. It means there is always assistance when needed and if a replacement is needed, it is a quick and simple process.

I buy it on just about everything. The Geek Squad is great and have always been super easy to contact, work with, etc. on issues with operation. Fortunately, have not had any break-downs, but it's better to be prepared. We've had the Squad for 2+ years for computer help and they are well worth every penny for the monthly fee!! Get it!

The agent easily set up my new Google Nest wireless network. He went the extra mile to reconfigure the Ring doorbell to work properly with the Nest. And he ensured the TV's were working well too. I can always count on Geek Squad's great customer service

I’ve had to call in the middle of the night (several times) regarding my computers. Geek Squad has come through every time. Wait times are pretty accurate (shorter, never longer than what they say. They will even call you when everything is done.

Geek squad service plan isn't always something I need to use. But when I have used it the plan has saved me a lot of money on repairs. Best Buy does not manufacture their products and without this plan you need to rely on the good graces of the manufacturer's warranty service

Geek squad service plan isn't always something I need to use. But when I have used it the plan has saved me a lot of money on repairs. Best Buy does not manufacture their products and without this plan you need to rely on the good graces of the manufacturer's warranty service

Let's see...4 year replacement if I am going to buy the product anyway and with the Geek Squad behind it? Yes and double yes. That should answer that one!

They help out they are so dependable if you need assistance they get to the source of the problem

Anything I purchase over $100 I normally include geeks squad support and repair/replacement. Fair price and the geek squad are a quality team providing expert and fast service.

Product replacement is the way to go. We were able to replace our printer we had for less than two years with no problem. I recommend this option as you retain the value for the amount that you paid for the last printer. So it’s a win win for you. Highly recommended!

Shoot 4 yr replacement plan for $20 on a $90 printer, ill take that.

Protection plans are always a Bonus. I would never purchase a higher priced item without receiving a protection plan.

I wish I had bought this when I got my first Logitech keyboard. After too many slips and drops, the casing was too damaged to be effective. The extra $20 would have saved me $125 on a new one. So, assuming I may be as clumsy or careless during the next two years, I bought both the Keyboard/case and the 2 year protection plan.

I have GSP-R on all of my gaming accessories. Why? Because I actually game daily and I wear these things out. Should they wear out within two years? I don't think so. Do they? Yes, If they're bad products. Ive been through three logitech headsets and one mouse, all of which replaced by better versions with full credit back towards them.

Will always recommend the replacement plan. The ease of getting a new product if something happens is next to none.

The one time I had to use this, I'm happy to say my product was replaced right off—so it works as it says on the tin!