Customer Ratings & Reviews

No brainer go Geek Squad all the way for service !!

The Geek Guys (they happen to be male) were outstanding. They understood the issues, spoke fluent old person, and set up my printer, made sure it connected with other devices and left me with a feeling of confidence in their service and the product.

I won't buy a product anymore without the warranty on it. Anything happens, it's covered. You get a new one and just pay for a new warranty. I've been through 3 keyboards in a year, at $150 plus a pop, My son has gone through at least 5 headsets, and we pay about 20 bucks to replace them. Worth every penny.

The Greek team does excellent service .i will truly recommend them to get any service done.

The warranty lives up to expectations I know if I have any problems I can take it back i and it will be fixed. That gives me peace of mind.

Purchased this more as a “just in case” as it was given as a gift. The printer it’s replacing (GE) lasted all of 8 months and I didn’t get the warranty for that. Big mistake.

I recommend getting geek squad protection for ANY ELECTRONIC you purchase at Best Buy . and they are reasonably priced too . I love this four year protection plan for my printer . I have a piece of mind every time I USE IT !!

Very good quality. Works well. Can use K-cups or a ground coffee or tea in a filler container. Set & forget timer for morning hot coffee ready when you are up.

Havent had to use for this product, but have always purchased. Easy to use and money or replacement comes fast.

Is very important to be covered, this plan is affordable and very easy to use

Protection plans are always a Bonus. I would never purchase a higher priced item without receiving a protection plan.

Geek Squad is always great. Cusomer service always helpful and returning items and solving problems have never been easier. Their plans are affordable and fair.

I took a chance purchasing this Geek Squad service contract. My experience with laptop computers was deteriorating and I sensed I probably would need their support. I put my laptop, my wife's laptop and the laptops belonging to 2 daughters on the contract. Everyone has used it to good advantage. I've used it 3 times.

The one time I had to use this, I'm happy to say my product was replaced right off—so it works as it says on the tin!

This is such a great deal! I couldn't pass it up! The professionalism is greatly appreciated.

Have used the service in the past for a Foodsaver. The equipment malfunctioned after almost 2 years and the Product Replacement plan immediately processed the Gift Card to purchase a new Foodsaver. Therefore, I always add the Replacement Plan to my purchases.

The agent installed my device.When I was having difficulty, he scheduled another visit & advised me how to return it to get another device.He followed with me a few days later to see if everything was still working. That was very thoughtful & considerate.

This protection service has been more than beneficial for me throughout the years with regards to equipment for my business. By having this protection for my major electronic items, it has saved me a whole lot of money in repairs.

They are always there when my wife and I need their help.

Best buy is always really helpful and good about taking back defective products for a free replacement. Their stores may be understaffed and their employees may be under appreciated by the company but they do their best and I appreciate that.