Customer Ratings & Reviews

Must have service for you purchases. the replacement and repair process is very simple and have been getting these with all my best buy pruchases and have been happy so far. Already used it 2 times for my open box items and woul recommend

Very awesome service. Very helpful people in the store. Customer service are great. Highly recommended. Thumbs up guys.

I hope we never have to use it. But at the time I thought it was a good purchase for extra warranty.

Honestly when it comes to geek squad, its one of the best protection plan you could add to your item, everything is directly thru best buy don't have to call customer nor go thru the hassle

I have not needed to utilize Geek Squad. I have had coverage on other projects and find them very professional.

I recommend getting geek squad protection for ANY ELECTRONIC you purchase at Best Buy . and they are reasonably priced too . I love this four year protection plan for my printer . I have a piece of mind every time I USE IT !!

Very Satisfied with this purchase... Enjoy all the features of this product. The printer copy, scan, fax and of course print... When printing in color, the pictures are vibrant. I would highly recommend purchasing this item. Very pleased...

If any problem with product geek squad will either replace or repair, I am happy with geek squad

ALWAYS BUY THE PROTECTION PLAN FOR ANYTHING YOU BUY BECAUSE EVERYTHING STOP WORKING AND MOSTLY WHEN YOU ARE STILL IN THE PROTECTION DATE.

The protection plan is awesome. Any problems you have with a product, just schedule an appointment they will take a look.

Great service as always. Thank you for being in the business for as long as you have and I hope for many more years of service.

The Geek Guys (they happen to be male) were outstanding. They understood the issues, spoke fluent old person, and set up my printer, made sure it connected with other devices and left me with a feeling of confidence in their service and the product.

I would never buy any electronic items from Best Buy without an extended warranty. Best Buy is the one merchant that does not give you any issues and make refund or replacement stress free. Highly recommend!!!!!

Saved me money and heartache in dealing with an Epson printer that died in two and a half weeks.

This protection service has been more than beneficial for me throughout the years with regards to equipment for my business. By having this protection for my major electronic items, it has saved me a whole lot of money in repairs.

Bought them as a backup so I haven’t used them yet. The same one came with my new printer and work great and we’re easy to install.

Luckily I have not had to use it but it's always smart to have protection on your electronic devices because something will always go wrong.

All around excellent. Thank you for helping set everything up and going above and beyond

its good i was upset coz of Noobie Manager in Paramus NJ , but i love this service.... anyway i reverse what i said against company but this Manager has to go... Best Buy stay with us and hire better managers with better understanding

Best buy is always really helpful and good about taking back defective products for a free replacement. Their stores may be understaffed and their employees may be under appreciated by the company but they do their best and I appreciate that.