Customer Ratings & Reviews

At the end of the 4 year Geek Squad service plan I had a minor problem with my refrigerator, some of the display wasn't working. I called in for the repair, a service company called and made an appointment. The repair was made all is good.

This printer gives excellent copies. It was easy to connect to my home wi-fi and does not use up a lot of ink. I can print from my computer or lay copies under the cover. Very easy and dependable. Great value for the price.

I always buy qeek squad with almost every elecronic we buy. There very helpful and do there best to fix my items if they can't they will replace it or if they dont longer have the item they give you store credit as long you have warrenty with them.

I wasn't going to get the plan but everything in my house is from Best Buy and everything that I've bought from Best Buy has a 2 year replacement plan on it. I had a problem with my Iphone earlier and learned the hard way. Say whattttttt. It was worth buying. Compare $40 to paying $300.00, you do the math !!!!!

Literally the best thing you could have. I just got a brand new printer on sale and saved a couple dollars because I had a warranty.

This plan is very good but I kind of liked the protection plans that were available before, before the protection plans were for accidental damage and for when the hard drive are the system crashes and you can bring it in for repair, now the plans are separate and it cost twice as much.

Nice to have the geek square to repair my purchases should it be needed. Fast, quality service

Great to purchase this coverage ..it’s worth it.incase you have an unexpected issue ..just read the terms carefully

Unless it's cheap enough just to replace something, just get the warranty of geek squad, especially if its computer related, because then they will help you for all types of stuff not just because you dropped your camera or mac in the ocean.

Great service, definitely recommend to get it. Smart move

Two-year geek squad product replacement is a no-brainer for a couple dollars more your product is guaranteed for two years.We all know the possibilities of our children or even us dropping an item or spilling something on it so to protect your valuable item I feel this is well worth it's Weight in gold

It is comforting to have this coverage knowing that in the event of a printer failure I won’t have to purchase a replacement.

YOU ALWAY GOOD TO KNOWN YOU A RELPACEMENT HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH

This is awesome can't wait to meet the geek squad i hope their ad v cool in person

I loved this guarantee no problem no issues. I recommend 100%

Love the Geek Squad, when ever I've had an issue they are quick to fix or replace. They are always courteous

If you buy something that you know has a tendancy of being replaced within a couple of years and do NOT get a service plan, then you are spending way too much money. If you use a keyboard everyday, they don't last long. A two year service plan doesn't sound like a lot but it is WORTH IT.

Need to protect your investment, the cost for protection is very low considering how much you would have to pay to buy a new one should your product be defective.

Returned this item thinking it was the problem and come to find out it was the splitters in the cable. While I was there they couldn't test it so they replaced it with a new one. Plus it was on sale during the replacement and they gave me in store credit for the difference. Thank You Best Buy/Geek Squad!!!

I have bought these Product Replacements a few times from Best Buy, and really only had to use it one time, when a video camera broke. It was so easy at Best Buy to get a new camera. And, I was allowed to get a different model. Thank you, Best Buy!