Customer Ratings & Reviews

The squad mounted my 75 inch Samsung, hid the cables, showed me how to move or swivel the tv set up the soundbar, bass and satellite . They went thru a tutorial so I was ready to watch tv. The tv looks suspended on the wall and sound is like a theater

I always get the extended warranty when I purchase an item that is a little pricey. I have only needed to use an extended warranty once but, when I brought my item back it was simply replaced with no issues.

Have not has to use them except once in store for a special cable. I am a computer person so not need them much

always a must when buying electronics from the store.

I always buy insurance on anything that’s electronic just to be on the safe side. BEST BUY is pretty good about honoring that and if something breaks they just allow you to replace it -can’t beat it

I always buy insurance on anything that’s electronic just to be on the safe side. BEST BUY is pretty good about honoring that and if something breaks they just allow you to replace it -can’t beat it

Hope to never use but thrilled to know that it's there if I ever need it. I usually only buy the best after researching products for hours upon hours. After buying the product I like to get this as a peace of mind. Nothing lasts forever but at least more then 3 years, if not at least I have this.

Haven't had to use my coverage on my most recent purchases. However, in the past, I have used it for computer repairs, and black tie actually replaced my big screen tv when it started pixelating at the top of the screen. Buy it to cover every purchase since then, just for the peace of mind.

I have always made my TV purchases from Sam's mainly because of the price of the warranties but when Bestbuy up their game to compete with them now I would hesitate to get a TV from them

very perfectional people very fast service and the employees treated me whit a lost respect and canines

I love this protection plan offered. I purchase it on nearly every item I get. I never have any complaints from Best Buy when I feel the need to return something after the standard 15 day refund policy. It covers any and all damage you can think of... this is definitely worth the investment.

I don’t always get protection on purchases but on larger items like printers I do. It has been neurotically because printers tend to go out after 2-3 years.

The agents mounted my TV and connected it to all the outlets.

Some things are worth insuring. Geek squad protection on my printer and monitors have been a saver. Do the math and if you think there's a possibility that it can break or lose its efficiency, consider spending an extra few bucks.

I haven’t had to use it but it’s nice to know I have that added coverage- I would be lost trying to figure out what’s wrong if something did go wrong with my printer .

The Geek Squad has help set up all of our computers and has taken care of any problems or questions that we have on a as needed basis. They installed our new TV and instructed us on proper use and cleaning of TV. We would never stop using their services.

Good investment if you protected item fails. Have not had any issues with the extended protection plan.

Love the geek squad! Phenomenal services, really happy.

I always add insurance for added piece of mind when it comes to big item purchases

I always believe in peace of mind. Geek Squad is a blessing in disguise.