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Customer reviews

Rating 4.7 out of 5 stars with 11149 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 11,149 reviews
  • Rated 5 out of 5 stars

    Product Replacement Guarantee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase. There is a 4-year Geek Squad Product Replacement guarantee.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awaiting need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet, but it will hopefully be easy to use this service if/when I need to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I tried to never buy anything without a geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been an entire piece of all of the items I've bought from Best buy. They are always very helpful at the geek squad and I really appreciate the security that the plan gives me whenever I buy an item I feel like it's totally backed by this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad support team is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are pretty able when it comes to setting up computers and getting what we need to function but the Geek Squad was able to detect and fix a problem in a very short time. Well worth the money to get the support

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Will never go without it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad warranty protection at the best warranty protection on planet Earth. He walking to the store for product as an issue they fix it or replace it right there. If you're buying something from the store and they offer this plan you should buy it. I saved me so much money over the past years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A needed item and good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need this as it’s a placement when needed. My old hp 401 printer is getting old.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WOORTH IT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't go wrong with the Geek Squad product replacement plan, every single electronic we buy for home and office we add the plan and we have a piece of mind that if something goes wrong, BEST BUY will fix the issue on the spot. NO THIRD PARTY involved LIKE WITH THE COMPETITORS.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I am very happy with this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was not my first choice but when I arrived at the store, it was on sale, for $100 off and I was in a hurry, so I bought this one...What a great decision it turned out to be! I am very happy with the machine and not one problem with it, I easy to set up as a wireless network printer, and a great set of features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hopefully we won't need it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use it yet, but I hear great things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plan gives peace of mind although I have not had to use it yet. I've read issues about not being able to get appointments, so we'll have to wait and see how that goes if I ever have to cross that bridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lived up to their promise

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I bought my Zagg Rugged keyboard for my iPad I purchased the Geek Squad 2-year replacement policy since I had problems with Zagg hinge in the past. Sure enough, after about 18 months my hinge was very loose. Took it into Best Buy and with no questions they replaced it with a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the Geek Squad protection gives me peace of mind owning any product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4 year warranty must have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't going to add on the 4 year warranty but with knowledge of the salesman who informed me what all it intells I'm glad I did!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek for Life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased the 4 year Geek Squad protection and have not had the opportunity to use it yet. But based on past experience, I would never buy anything without this protection. They do come through when it is needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bebe warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased warranties for all products, save me money, and provide me with Technical assistance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fabulous

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You replaced my product immediately. I just brought in into the store and 300 dollar pair of headphones and you replaced them immediately and gave me a extended warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rules

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is the best. I like the convenience of making an appointment instead of trying to be the first one in line.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best warranty around.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Best Buy warranties time and time again and they are one of the best around that I've dealt with they never have any problems with me anytime I have any problem with the product and they automatically replace it for me I always recommend getting the warranty from Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use yet but I see this as a great value. I have asked them questions and have got good advice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty for high cost printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terms are great for an expensive item. Priced competitively with other stores and benefits are worthwhile.

    I would recommend this to a friend