Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 11149 reviews
(11,149 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
Returning Customer for life
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always a pleasure to buy at Best Buy. The team members are Quick, easy to deal with and to the point.
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Have not beeded it yet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have not needed it yet.but im sur wuth it bring best buy it will be great
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
No help
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They couldn't help me. Couldn't suggest a different printer for my needs. I need to printer 11x 17 paper. They were unable to try to find me what I needed.
This review is from 4-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 5 out of 5 stars
Good things
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Well i love my items, because the one i saw its that i received. I will recommended all my friends to Best Buy company.
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
You just gotta have coverage
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Putting coverage on my purchases is the best way to protect my investments. If anything goes wrong or if something is just not working, I will always be covered.
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Glad I got the extra coverage.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got full credit toward a new machine when the old one died. Just take it to the store and they will do the rest.
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Don't go without it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just used this on my Logitech G900 Chaos Spectrum Gaming Mouse. A purchase of $150, $170 with the Protection Plan. Instead of spending a total of $300 on two mouses, I spent $170 and got a defective mouse replaced. It's insurance, complain about it when you don't use it, and rave about it when you do.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Glad to have it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dont know how to review a service plan, but I am sure it will be great to have if I should need it!
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Peace of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a printer for my daughter and decided to add the 2 year extended warranty. I am so glad that I did that because she didn't have it long when the printer stopped working. It would scan but would not print. She was able to exchange it for a new printer thanks to having purchased the warranty.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Peace of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I never have to worry about purchase breaking. This plan will take care of it.
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Well worth the cost for instant satisfaction
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have used this service for both of our laptops. I'm not a geek so getting them to set up our older laptop with Webroot sure saved me time and energy. They are very quick with the service and usually have finished solving our problem before the date they indicated it would be fixed.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Hope I won't need to use this, but....
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't needed to use this yet, but geek squad has been helpful in the past.
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
I always Purchase the 2-Year Geek Squad Product Re
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.2-Year Geek Squad Product Replacement is an absolute necessity when needing technical or warranty support in my humble opinion with any type of software or technical devices purchased at/with Best Buy and I would advise if anyone has the means to buy an even longer protection plan ;-)
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
TV’s mounted on the wall (brick & drywall)
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have had several agents install different TVs for us over the past 5 months and the service is second-to-none! All of the agents were extremely professional and continuously checked in with us to make sure we were getting exactly what we wanted.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Greek Squad rep
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I needed a computer last minute and with to the Store with my wants and needs and the rep hit it right out the park
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad seevixe
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m the past we’ve had good results with these services, never had any issues with it.
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
They’re great if you’re getting this for a printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We did this for my printer and the process was amazing, we got more than what we expected when coming to Best Buy’s Geek Squad with the non working printer
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is great to know that I can get help from the Geek squad if needed.
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Always There For You!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The comfort of knowing the Geek Squad is there if you need them brings peace of mind. I have used them on a prior purchase and because it could not be repaired they replaced with a new Kindle and I was quickly on my way.
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I feel a real sense of ease knowing that I have this protection! Whether your setting up a new printer to having issues with other electronic items, big or small, I love knowing that I have back up!
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friend
