Customer Ratings & Reviews

The agents are considerate enough of my needs in mounting the tv

I've used Geek Squad protection on almost 1/2 of my purchases... It has paid for itself and more - even taking into account the cost of unused coverage. Cameras get dropped, so do tablets and phones... Electronics short out or simply fail... just take it back and get a new one!

Love putting warranties on anything I can so I know I am protected and not have to worry. My mother calls me the Warranty Queen!

Terms are great for an expensive item. Priced competitively with other stores and benefits are worthwhile.

This has saved my butt on 2 occasions now. I had it for my laptop which at 3 months old, got knocked over and shattered the glass. I also used it with a 6 month old printer and was in and out the door with a brand new printer within 10 minutes. Definitely worth the $$$ spent.

I needed a computer last minute and with to the Store with my wants and needs and the rep hit it right out the park

Just got to protect my printer man it prints too much all day without geek squad there I don't where she be today so please call 1 (800) 433-5778 for any help today because product replacement starts the day you purchase.

Always a pleasure to buy at Best Buy. The team members are Quick, easy to deal with and to the point.

I love that Best Buy offers a replacement plan. You can never know when your electronics will give out and it’s nice to know Best Buy has you covered! I was able to take my headset back in and get another one! Same day, no hassle.

Bought this for a present for my granddaughter to print photos. She has a new camera and said this printer prints very nice pics. I like getting the warranty because best buy is great about fixing or replacing.

I always get Geek Squad Protection. Everything always seems to break right after the one year warranty! This warranty has saved me so many times! I'll never buy a product without it!

I always get Geek Squad Protection. Everything always seems to break right after the one year warranty! This warranty has saved me so many times! I'll never buy a product without it!

I purchased warranties for all products, save me money, and provide me with Technical assistance

I purchased a netgear Night Hawlk and it went bad. the routher was never right it was so bad, but Geek squad took care of it I got a new Linksys that I usually purchase but salesperson talked me into the Netgear found that my new Linksys was making my internet screem so fast

I have had Geek Squad for several years now. It is the best service at a great price. I have used it multiple times for different reasons and not paid one dime for any of my issues. It is insurance that if anything goes wrong, it will be fixed for free. Love Best Buy!

Usually don't purchase replacement for printers since prices are so low they are all but disposable these days. This printer was much more expensive so did get it this time. I found out that I had a printer go bad within the warranty period but since I did not have the replacement plan I would have paid to send it back to HP. Disappointed with Best Buy not taking it back in warranty.

I always add insurance for added piece of mind when it comes to big item purchases

So far, we haven't had our Logitech - Create Keyboard Case for Apple iPad long enough to use the warranty protection. When dealing with Best Buy being they are a stand up company we have never had any issues when it came to using our warranty plan purchased from them.

Best protection for all your elctronics, replacement or your money back.

Love geek squad. Never had a problem with anthing ive bought from best buy other than a 65" tv and they refunded me my complete purchase price including geek squad.