Customer Ratings & Reviews

The peace of mind knowing that my investment is covered for 4 years is priceless!

I have had Geek Squad for several years now. It is the best service at a great price. I have used it multiple times for different reasons and not paid one dime for any of my issues. It is insurance that if anything goes wrong, it will be fixed for free. Love Best Buy!

I purchased a netgear Night Hawlk and it went bad. the routher was never right it was so bad, but Geek squad took care of it I got a new Linksys that I usually purchase but salesperson talked me into the Netgear found that my new Linksys was making my internet screem so fast

So far, we haven't had our Logitech - Create Keyboard Case for Apple iPad long enough to use the warranty protection. When dealing with Best Buy being they are a stand up company we have never had any issues when it came to using our warranty plan purchased from them.

I have not had to use the protection on the printer I purchased the service with but I used them for my laptop. The technicians are so helpful and knowledgeable. Quick return as well.

Geek Squad is Amazing!! I have a small business and they have helped me set up virus protection on my computer. Fixed my printer issues when it wouldn't connect with my laptop. They are wonderful and patient. Well worth it.

I truly hope we don't need this but if we do i am confident the Squad will take care of us.

I always rely on Geed Squad. They are efficient and supportive.

I was told square trade will need original receipts etc which may be hard if item was purchased a while ago. With geek squad I just walk into the store with my old item and they can pull up my records. Only caveat yes it’s a lot more costly than square trade!

We have not had to use this product replacement service and hope that our product last for a long time, however, the customer service department was really great in suggesting that we purchase this for our appliance. Glad we did.

My Asus ROG Ally had issues and the Geek Squad helped me out. Thank you

Love it, ninja products are always my go to. You can never go wrong with this product

I have three boys and as tou can imagine they destroy everything even without meaning to. So this saves me from having to spend hundreds on broken merchandise when i can just walk in verify my purchase and boom i got a brand new one. You all need this to be added it will save you too.

The Geek Squad Service prices are great, and the ease of use is outstanding.

Make sure to protect your new purchase. A Geek Squad® Product Replacement Plan enhances and extends your manufacturer warranty and gives you peace of mind if your product isn't working properly. If your device fails for an issue that we cover but your manufacturer doesn't, we'll replace your product (if one is available) or reimburse you.

If I wouldnt have purchased it I would have needed it smh

My last HP printer 'survived' over 4 years with no issues. Earlier years, however, were hit-or-miss on duration. I bought replacement plan to be safe: very inexpensive plan to purchase, good for two years. When my HPs have had problems in past, it was within 12-18 months....or never.

I always get the products replacement just in case of unexpected issues to my products. I never had an issue when I needed to take something in to be replaced.

Really like Geek Squad! My son accidentally reformatted my external harddrive. They were able to recover all the pictures and files. They came in handy a couple other times during my membership. Happy with them.

Good stuff i recommend it if using something a lot