Customer Ratings & Reviews

I have purchased several different time line plans with Best Buy (depending on the item and the replacement cost) and they have replaced and repaired several items on these plan without question. Thank you!!!

It’s always good to have some extra protection especially if you are paying over $600 for a small action camera. Just gives me peace of mind I can film and if anything happens I can get a replacement.

When i purchase higher priced things i love to add the protection. Its very easy to turn in if you have an issue. I get this for my headsets cuz they dont last that long and i get my full price i paid to get a new one. Love it

This plan has proved to be so useful. We've taken in both computers and both laptops this year. Had to take one laptop back a second time. Geeks are very helpful if you have any questions. It's definitely worth the money.

Geek squad fix my problem really fast, they return My money with no problem

I always get the products replacement just in case of unexpected issues to my products. I never had an issue when I needed to take something in to be replaced.

Like always a good product especially if it's being purchased with a product that can break easily withing the time it will be used. Especially printers from HP which usually have ink carriage jams every year or so!

Easy setup easy to use shows fingerprints. Alltogether a great product.

Seriously, if something is going to break down, it's usually within the first year or two. Getting a service plan on something you plan on keeping five years or more is important! And if they can't fix it, they will replace it, so, you can't lose out there, either!

We had a printer with a small broken piece. We had purchased the Geek Squad Replacement. When I returned it, it couldn't have been easier, just dropped it off and picked up the replacement. It took me longer to walk into the store than to get the replacement and go.

I have always had and used Geek Squad on all of my devices. I would highly recommend it to anyone. They have always corrected issues with my computer and printer. Most recently with my new printer.

There is very little I purchase at Best Buy and don't get the Geek Squad protection, probably the best thing you can do to protect your purchase. They are always accommodating and I have never had a problem getting something replaced or fixed. Woodbridge store rocks.

It is always great to have something like this just in case your item brakes.

Easy enough. Ten dollars protects a drive with lots of moving parts and lasers and tons of stuff that can go wrong for 2 years. Well worth it. I dont do the extended warranty often but for this it was a pretty easy decision. Saves to my bestbuy card so i dont have to keep anything.

Geek squad came to my house to fix my tv under warranty they couldn't fix it so they gave me a voucher to get a new one or get refund instead i upgrade it i love their warranty

I haven't had to use it yet but it's great to know that I have a backup plan in place. Well worth the price!

Working in a small satellite office a thousand miles away from our head office and having no IT support, I use the Geek Squad to help me through those times of 'crashes' and other technical issues. I have used them on the phone and in person. They have saved us many times.

The guys set up my new tv, connected it to all my devices and set the controls

Beautiful thing I love people always help you. It’s really good be with you guys thank you so much.

This is an invaluable purchase with a printer because of the amount of usage it undergoes.