Customer Ratings & Reviews

You can never go wrong with the warranty plan. If it breaks, Best Buy Repairs, Exchanges or replaces, No questions asked!

I've been buying from the same store in Kalispell,MT for years. They are very knowledgeable and very quick to diagnose a problem. In the event that I've had to return an item they were THE BEST! Thanks guys for all your advice and I wouldn't think of going anywhere else!

I purchased the 4 year warranty to fix or replace. Hope I never have to use it but have it just incase. I normally don’t purchase warranty’s but to pay that much just for a printer I added it.

I recommend it!! I bought it for an HP multi printer I had for almost one year then it started having issues. I brought the HP printer to Best Buy and I picked out the same one in a new box and has been working fine. The Warranty was worth it.

Thank you to Best Buy for offering protection plans for my more expensive electronics. I hope I never need to use it, and I have had to only in rare cases, but it’s nice to be able to pay for some peace of mind.

Haven't had to use it yet, but it's peace of mind knowing it's there.

Services incredible Worth every dime I wish I didn’t have to write so much

I had a number in mind that I would be willing to pay for the peace of mind and convenience that product replacement protection offers. The plan pricing was exactly that, so I feel like I got a good deal, even if I never have to use this protection.

this replacement plan is a no brainer... anything from malfunction to user error even damage from dust will be fixed or replaced.. walked into best buy with my purchase explained my problem ..they took care of it just like that so affordable a couple dollars for two years

I've always purchased Geek Squad product protection because you never know what's going to happen and with my luck what can go wrong does but I don't have to worry when i have the Geek Squad on my side.

I've always purchased Geek Squad product protection because you never know what's going to happen and with my luck what can go wrong does byt I don't have to worry when i have the Geek Squad on my side.

I purchased a geek squad protection plan for backup because the benefits of having it are well worth it. It's just pennies towards your investment and without it you could possibly end up coming out of pocket with absurd amounts of money for repairs or replacements.

When spending as much on whatever it was that I purchased this for, it made sense to do. I bought a lot in a short period of time so I don’t remember what it was that I purchased this for.

always feel better knowing i have this protection plan . The Geek Squad has been to our house during this 2020 year and installed TV's in our new home . Thank you Geek squad and Best Buy for all you do .

Geek Squad is easy to use and get repairs done. Never have any issues getting a hold of them.

I used them mostly for information and instruction. There were quite friendly. I just was not aware you had to make an appointment to actually speak to an agent at the store. I know now and will continue using the group.

Must get Geek Squad service. Things may break but if they do Murphys law says it will at the worst time and having experts to help is mandatory

It’s the best decision for appliances.You can either bring it in or have them come to your house to fix or setup appliances, which is a lot better than having to find out who’s going to fix it.

When my print heads were no longer working correctly they replaced my printer with a new one as the geek squad does not fix printers with this problem!A new printer after only 11/2 years with the old one was a good deal!

The item i bought this for was faulty. I did not notice till the return period passed. Thanks to this, my issue was resolved pretty quickly.