Customer Ratings & Reviews

I purchased this plan based on a previous experience I had when a different product had technical problems. It was a great help to be able to get support and questions answered at me local store when I needed to utilize a previously purchased Product Replacement Plan.

I always make sure I get the product replacement guarantee because it's so easy to replace your items when they stop working. It gives you that peace of mind.

I purchased the warranty for the onli.ne printer and it was a good deal. Good thing I did because the primter had a lot of problems and needed to be replaced . With the best buy warranty all I had to do was return it to the store and they gave me anew one immediately

This was some time ago, but we were very pleased overall with the purchase and the asssitance with it.

Great service and professional approach, well done Geek Squad, appreciate it a lot for your prompt services provided and kind assistance along with friendly and caring approach. Great job guys!!!

iF YOU NEED SOME THING FIX GIVE THEM A CALL AND THEY GET YOU RIGHT!!

The geek squad has been able to answer all my questions. They have been able to straighten out all my issues with my equipment as well. Having them stand behind the products they sell sets my mind at ease.

I opted for a 2 year product replacement for my smart tv, based on my prior experiences with Geek Squad. So far I have had no trouble, but I know I can depend on Geek Squad if a problem should arise.

The Geek Squad is exceptional, they work with everyone with respect and patience. Well worth the money.

It's really easy to contact the geek squad service for any help like assisting me with my printer issues.

Dont get any better then this.. if they can't fix it or not worth fixing you get a replacement. Plus reasonable priced.

Works great! We love that we don’t have to worry about cartridges anymore. Did a lot of printing on it for my wedding.

Lightning knocked out my cable modem. An hour later I had the new one in hand. No hassle, no problem. No if only Comcast knew what they were doing, It took them hours and 2 different support calls to provision the unit and make it work. Download speed is 115 Mbps.

I try to buy all of my electronic though Best Buy because of this plan. Employees are always so nice and helpful. I will never buy another company's replacement plan because I have already found the best!!

The Geek Squad Service prices are great, and the ease of use is outstanding.

When purchasing an appliance from Best Buy, I always purchase the Geek Squad Protection plan. I've had several items under the Geek Squad plan replaced with no worries.

I love the ease and reliability of all of the geek squad protection services. They will either fix the problems promptly or replace products no questions asked.

I didn't use yet. But I heard nothing but great things about them. I love it. Overall service.

I did not use for now, I hope this was a good idea if I need it

Always good to get on certain products rather deal with best buy then apple tbh and just makes things easier good replacement options always got a new product in my case