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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 11190 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 85 Showing 1,681-1,700 of 11,190 reviews
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this by accident but after a set of computer speakers stopped working after 3 weeks it definitely paid for itself. I would recommend on expensive everyday items that get heavy use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the four year Geek Squad product replacement plan just in case an issue should arise!It just gives me reassurance that someone is a phone call or email away just in case I need help or assistance!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plan is a must have! Have used many times for many of my past purchases. Be aware that once you’ve used the plan to replace a broken or defective product, the plan is fulfilled and you must (if you wish to protect the new item) repurchase with the replacement product. Not a fan of that at all but such is life....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service. They are always willing to help out. Very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced my broken coffee maker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They took care of me hassle free. My coffee maker stopped working and they worked to get me a new one quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had to use the warranty one time. It was a breeze

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Asus ROG Ally had issues and the Geek Squad helped me out. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's hard to put a price on peace of mind, but I suppose a 4 year warranty gets pretty close.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad plans are the Best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection plans are great! They offer excellent coverage and protection!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad plans are great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection plans are great! They offer excellent coverage and protection!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad They Are There

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Value priced. Hope I never need to use it. Comforting to know that the guarantee takes the anxiety out of looking for a replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have always enjoyed the service from Geek Squad. Got this for a printer I found at a great price so I figured I’d have it protected for a few years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No worries

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used the services yet but its great to know i have printer replacement protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I Purchased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I bought my item I had a lot of problems however I was accommodated until we could set up my apple tv correctly. The mouse never connected to the drive and we were over nighted a new mouse! We eventfully got a brand new setup and have had no problems since.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always rely on Geed Squad. They are efficient and supportive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's a warrenty

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basically you pay for the coverage and if something happens to it, best buy replaces it and you can buy the coverage again for the next product. Just like car insurance, an added expense but nice to have when needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did the install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a new 65 in Sony tv and I had Geek Squad install it they did a great job also showed me how to use it and hooked up my surround system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very happy customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my printer went out in almost 2 years. I'm grateful that i had the protection plan because they gave me a credit for the full purchase amount. Thanks Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan for HP Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I consider $20 for a 2 year full protection plan for a printer to be a great deal. I don't usually buy the protection plans, but this just seemed like it would be worth the money since unfortunately printers can sometimes have problems and are difficult/impossible to fix.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great assistance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great printer easy to set up and use if I have any issues they will be available to help

    I would recommend this to a friend