Customer Ratings & Reviews

I have used Geek Squad services multiple times over the yeara for computer issues and assistance with new product setup.

Product replacement guarantees provide so much relief. The coverage plans are both affordable and reliable.

I appreciate and recommend this service it’s good to have the peace of mind

I get the protection plan for different types of items. It give me a sense of security for "large ticket items". I also find it useful for items that I know that my kids are "hard" on (.e.g USB headset). I have found that getting items replaced has been hassle-free.

I always get this when I purchase an electronic from best buy I've only ever had one problem with something and when I did I wss was able to get the upgraded version of the product and still have enough money from the warranty to gut another warranty on the new one

The Geek Squad is fantastic. If anything is wrong they can fix it or replace it if necessary.

Depending on the cost, the extended warranties can be a life-saver. You have to weight the cost of the plan verses the cost of the product and the likelihood of failure...I almost always buy them.

Best deal of the year. I like having the Geek squad service agreement. Our family uses the service for manning of our electronic devices. The savings versus regular cost is worth the up-front cost.

Nice to know I am protected if I have any issues. If I need my items fixed or help setting them up I can just call.

I trust Geek Squad. I made a mistake when I bought my laptop. I did not purchase Geek Squad protection at time of purchase so I had to pay extra. From now on time of purchase is when I will get Geek Squad. They did a bang up job fixing my computer problem.

I've used this on many occasions, it's a worthwhile investment. However, I can't help but feels that it's a bit wasteful. Many times a tech product is replaced rather than a repair attempted.

If you add this to your item and anything (other than it being in two pieces) happens to it, they will give you a credit of how much you paid and you can get whatever else you want with it!

Thanks for helping me set up my printer. Quick over the communication with an actual person.

Amazing product and amazing team. My visit took about 8 minutes and they helped me find the item right away!

Have only needed to use it once. It was quick and painless and they did everything to correct the problem successfully.

This is always a good purchase. I have not had the need to use this protection plan yet, but it is a great relief to know that if anything happens to the printer, my daughter can take it to her local Best Buy and they will take care of things.

I recommend getting insurance for your gadgets especially if you have little ones that gets into everything. Geek squad will help and little less frustration on your part when it breaks .

We've had very good experiences with our GS warranties. My wife is exceptionally hard on electronics and the GS warranty has save us multiple times. We buy them for all of our devices from BB.

If I wouldnt have purchased it I would have needed it smh

I purchased protection for my printer. The printer cost a good chunk of change so it only made since to purchase some protection because you just never know when things can take a turn left.