Customer Ratings & Reviews

Whenever I have had an issue with an item covered under the protection plan it is always repaired or replaced. I have never had any problem with Best Buy honoring the Geek Squad Protection Plan. The only downside is sometimes having to wait in line to be helped

I usually pick up the product replacement when I buy a product on the more expensive side as an insurance against damage. I have not had any bad experiences when it comes to replacing a damaged device.

All I know is that "if it can break, my house can break it!" Always have a Geek Squad Warranty with all my products from Best Buy, I have to use only once and they couldn't have been more helpful. My advise is to get it when you buy a product there.

Great product, I have been using none stop and it’s been working very good!

Warranty is for four years so we will await not needing to use this replacement warranty.

Anything that you can purchase protection for, you should. This product costs 100$, and if something goes wrong, cannot easily be fixed. So spend 20$ now, and be able to replace it for free, for at least two years, which is more than its warranty can say.

Bought this to go along with a recent printer purchase. It was an all-in-one inkjet office printer, and this paper works with it beautifully. It's a bit heavier than your standard grade printer paper, but not as heavy as cardstock. A nice professional grade paper!

Cannot go wrong with having this option, protection and service. It's necessary if you've got equipment that might need help at some point. If you're not a tekkie, it's worth it

So glad we purchased Geek Squad protection. Item was replaced without issue.

Never believed in extended warranties before but the best buy cost was so reasonable. A small piece broke on a new printer and no worries. The Geek squad took care of everything.

the replacement program is great! i was able to get a full refund from the purchase of my printer on a gift card and apply the credit to something else which is easy since best buy offers a lot.

I always get protection plan like this when I buy any device at Bestbuy. I feel relaxed using my devices without any worry. It is worth investing money on protection plan because you never know what's gonna happen. It's a good insurance.

Always take out a geek squad service plan to protect myself!

I get this for my peace of mind, even though my son and grandson, are my go-tos when it comes to electronic devices.

A great coffee machine to have can go wrong prices right

Knowing that my desk jet is covered for if any problems go wrong with it is a relief just because things always happen to me and I have to pay a lot more to get it fixed. This way it can get looked at and fixed with little amounts than a lot at one time.

Not sure how I'd rate this as I haven't returned the product yet, but generally my experiences with Best Buy are quite pleasant. I'll edit the review if any changes develop, but I do suggest purchasing the product replacement to family and friends.

I've seen the GEEK SQUAD stand by their promise. Nothing feels better than buying new electronics; what spices that splendid feeling is knowing that if its not functioning its easily replaced. No hassle, no questions, no problems with replacing it.

We have a choice and most likely your product will work flawlessly, yah right ,now it’s an advantage to use this service, instead of dealing with manufacturing company you go in and get out with your gear

I highly recommend a replacement plan on any small appliance you pay a good price for. You never know if it will be needed. So for a few extra dollars it’s worth the it to know you have a product replacement.