Customer Ratings & Reviews

I've had great service at the Muncie Best Buy. Everyone has been knowledgeable and helpful.

Love the products. I have several and I use them all the time.

I usually pick up the product replacement when I buy a product on the more expensive side as an insurance against damage. I have not had any bad experiences when it comes to replacing a damaged device.

the replacement program is great! i was able to get a full refund from the purchase of my printer on a gift card and apply the credit to something else which is easy since best buy offers a lot.

I always get the replacement insurance. I’ve used it many times over the years. I was thankful to have had it.

Protection plans are worthwhile. I buy one with each computer, printer, and appliance. There have been some instances when they were used. Once it covered a replacement printer.

Like this machine very muchans it work very good for me

Always nice to have for anything bought just in case in the future

Just great and its something we all need. Don't change anything

When I bought my item I had a lot of problems however I was accommodated until we could set up my apple tv correctly. The mouse never connected to the drive and we were over nighted a new mouse! We eventfully got a brand new setup and have had no problems since.

Best Buy Geek Squad and In store customer service continue to be the BEST,

Grateful for this service. Everyone is so helpful. Easy to use.

It’s always good to keep your products insured. I haven’t had to fix anything yet but my hope is that the tech team will be good.

Always there to help and quickly. Any calls i had to make for assistance were always taken care of.

I consider $20 for a 2 year full protection plan for a printer to be a great deal. I don't usually buy the protection plans, but this just seemed like it would be worth the money since unfortunately printers can sometimes have problems and are difficult/impossible to fix.

Can’t complain for the price with 6 months of ink!

I returned my item for some issues with the printer and they accepted and i got a replacement. Smooth process

Im happy that I purchased this protection plan. I got a refurbished printer, so I was nervous about that, but knowing that its protected and supported made me feel comfortable buying this.

I always get this when I purchase an electronic from best buy I've only ever had one problem with something and when I did I wss was able to get the upgraded version of the product and still have enough money from the warranty to gut another warranty on the new one

I get the protection plan for different types of items. It give me a sense of security for "large ticket items". I also find it useful for items that I know that my kids are "hard" on (.e.g USB headset). I have found that getting items replaced has been hassle-free.