Customer Ratings & Reviews

I always get protection plan like this when I buy any device at Bestbuy. I feel relaxed using my devices without any worry. It is worth investing money on protection plan because you never know what's gonna happen. It's a good insurance.

My printer is not wanting to print and i contacted geek squad got an appointment asap .

I have used this service to install Webroot on two of my laptops and one desktop. The techs were professional, knowledgeable and friendly. They cleaned my devices and they run much better.

Geek Squad mounted my TV quickly and flawlessly and i bought this service. i had an unrealted proble with my laptop and customre service fixed it while i was online. happy with my choice with Geek Squad.

Whenever I have had an issue with an item covered under the protection plan it is always repaired or replaced. I have never had any problem with Best Buy honoring the Geek Squad Protection Plan. The only downside is sometimes having to wait in line to be helped

Great gift and an excellent product. Wonderful for multiple uses.

The Geek Squad service is at Best Buy is one of the best services that they offer. They employees seem to be knowledgeable about all brands of computers and provide quality work.

Anything that you can purchase protection for, you should. This product costs 100$, and if something goes wrong, cannot easily be fixed. So spend 20$ now, and be able to replace it for free, for at least two years, which is more than its warranty can say.

Geek Squad is the best at restoring your product. Get Geek Squad to repair your products.

I buythese pland for anything over $150.00 and when I have to use them, I am happy with the replacement service. I only use them 20% of the time though before they end.

Great value for the money. We live over an hour's drive from the nearest Best Buy so being able to get support online is a plus for us. The agents are knowledgeable and patient with our questions.

Bought this to go along with a recent printer purchase. It was an all-in-one inkjet office printer, and this paper works with it beautifully. It's a bit heavier than your standard grade printer paper, but not as heavy as cardstock. A nice professional grade paper!

Not sure how I'd rate this as I haven't returned the product yet, but generally my experiences with Best Buy are quite pleasant. I'll edit the review if any changes develop, but I do suggest purchasing the product replacement to family and friends.

Knowing that my desk jet is covered for if any problems go wrong with it is a relief just because things always happen to me and I have to pay a lot more to get it fixed. This way it can get looked at and fixed with little amounts than a lot at one time.

I have never had an issue with using the protection plan. I get it on all my electronics (smart watches, ear buds, etc...) when and if something goes wrong I bring it in and they change or fix the product for me.

I've seen the GEEK SQUAD stand by their promise. Nothing feels better than buying new electronics; what spices that splendid feeling is knowing that if its not functioning its easily replaced. No hassle, no questions, no problems with replacing it.

Geek Squad is worth the money, had a device stop working and called placed a claim took into the store and replaced with an equivalent item.

Always buy the Best Buy geek squad services when buying electronics they end up paying for themselves. Easy to get replacments and no hassle communciations.

This was the perfect compliment of peace of mind to my purchase. Agents were always ready to answer any question I had at the moment's notice

The agents unpacked and moved unit and very professional