Customer Ratings & Reviews

I bought the 4 year Geek Squad replacement product for my printer. I haven’t needed to use it yet, but purchased it because my last HP printer broke after about 2 years of use.

I used geek squad to help me retrieve some info on computer. We couldn't get back what I lost but they recommended for me to purchase external hard drive moving forward. They were very knowledgeable and helpful!! Thank you Geek Squad Matthews NC

The geek squad is like having your personal team for all your computer related issues

Well worth the cost. I highly recommend the product replacement for high dollar items.

I have not had to enlist the Geek Squad protection plan for this purchase, but they have been incredibly helpful in the past. It's worth the money for ease of mind, especially if you have a bad habit of keeping drinks around your workstation area...

I purchased the warranty because my previous 2 printers only lasted about 3 years. I thought the warranty was worth in the event I need it within the next 4 years. I've used Geek Squad services for other purchases and have generally been satisfied.

This is by far the best printer we have bought. Also came with ink replacement service. The printer communicates with the provider a d we get new ink by mail before we completely run out.

We purchased this for our other printer and just before it expired the printer had a problem. BestBuy gave us a store credit for what we paid! Great! We may or may not use this one, but if we need it this is money well spent, and very reasonable price.

I personally always get the protection plans because if something were to happen they always replace the item because you got the protection plan for a new one so definitely get it people

I personally always get the protection plans because if something were to happen they always replace the item because you got the protection plan for a new one so definitely get it people

I purchased this protection plan for my Xbox Elite Series 2 controller. Should anything happen to it, I'll receive a new controller under this protection plan. Definitely worth the price of the plan.

I've gotten the Best buy warranty so many times I'm just farming points of this point, do you want to see how I truly feel about these look at my other reviews I couldn't recommend it more

Protect your investment. Over the years I have purchased thousands of dollars of items from Best Buy and the protection plans have saved me more than once. Best Buy has always been there for me & if your protected they will probably be there for you

I love the Geek squad warranty because it is so easy. If you have a problem with your item simily give them your phone number and they will track your purchase and take care of you very quickly!

I love Bestbuy's 2yr GS protection for controller. I play fifa a lot. My left joystick becomes wobbly/unresponsive within a year. With this replacement placement I can get it replaced in store.

I bought the SteelSeries arctic 7 headset for my brother for his birthday and after around 8 months the headset would no longer charge. It was effortless to get it swapped out for a new one using the geek squad product replacement plan.

I always get the extended warranties on all my electronic purchases. It is well worth it. The 2-Year Geek Squad Product Replacement was not only EXTREMELY reasonable, but they will replace the item for you with a brand new one...if anything happens!

So proud to have squad protection plan forks excellentAnd very helpful

The peace of mind you get when buying this with an item is undeniable. I bought this for a printer that decided to stop working so I came in and they changed it out for a new one within 5 minutes.

Took a printer back after 15 months use, during corona virus curbside service. Left with a new replacement printer without ever leaving my car. The best service I've ever had, and I'm 80 years old. :)