Customer Ratings & Reviews

There is nothing convenient and practical to have more protection for your devices by and I used it once and the entire process went smoothly. This is incredible warranty and service.

I use them a lot I think they ok and I think they do a good job in what they do

Happy with my printer. Not the fastest but saves me time and money.

Although I haven’t had to use this, it gives me great confidence for the future.

Great service would not purchase any items without having this extra protection

I have only used this for my Dell Computer and they don't know how to install memory on a laptop that I bought from Best Buy less than a year and they told me it was too old. I am speaking of the Geek Squad in Washington, DC, Columbia Heights.

Good KB, easy to use macros. Software looks for current games and sets up (some) color schemes. Currently playing Battlefield 1. when im in Gas, KB turns green, in fire, turns Red. Only the usable keys are lit while playing. Great KB response.

I get the replacement warranties for everything for my kids. My son has worn out many things before the end of the warranty. We take it in n they swap it out, very simple and they never give us a hard time. Definitely worth buying the warrenties.

I always get the product replacement for any items I buy. Best Buy will always honor it. Even if I feel I don't need it, I get it anyway. It is a very reasonable price and sometimes well needed. Good to invest in when you buy something.

They do exactly what they say they will do. But when they say replace, they really mean give you the money back, because when the stuff breaks down, they usually don't have the same product to replace it. So the geek squad is really a rental cost

I bought the extended 2 year warranty for an external blu-ray player mainly because I was going to convert a few hundred discs to digital. For only $9.99, it is a steal if you plan to use the product heavily as the plan protects against wear and tear.

You can count on Best Buy Geek Squad Warranty. Always there for you!

The Geek Squad is AMAZING! They can help you in store or if I have a problem with my computer I can CALL and they can WALK ME thru it on the Phone! It is well worth the little bit of extra money!

All Set Up And In Use , Everything Is Up And Running As Should , No Issues

I bought this when I bought an expensive product. The product went out of manufacturers warranty, geek squad just asked a few questions then told me to go get a new one and they swapped it out for me. No hassles defiantly worth the money!!!

My Canon Pixma MX922 had the print head malfunction and I couldn't make it work properly by just cleaning it. Brought it back to my local Best Buy and they just gave me a new one. And of course I got another Geek Squad Policy on the new one

I now purchase all my appliances and computers and accessories at Best Buy. The Geek Squad had to practically rebuild my laptop - no cost- and made a visit to the house to work on the refrigerator post hurricane. So easy to work with them

Replacement printer was effected almost immediately by a very customer-friendly agent.

Like is full of Curves, potholes etc. daily there are things just waiting to ruin more than our day. I’m glad i have this program to ease the pains that come from the accidents that Just Happen

I got this protection plan just in case, haven’t had to use it but I trust Best Buy and Geek Squad . Nice to know if I need it it is there with professionals to handle it