Customer Ratings & Reviews

Best Buy absolutely stands behind the Geek Squad product protection plans .. great customer service when help is needed for repair or replacement .. they have the A-Game going on for sure.

I purchase my kids gaming consoles and accessories from Best Buy so I can get the Geek Squad insurance. It’s well worth it because when you use these gaming products often they don’t last.

Can’t complain for the price with 6 months of ink!

Works amazing. Samsung products have never let me down

The geek squad is very helpful to help me replace a messed up

Definitely recommend this replacement warranty. I bought it with another product and when I had a problem with the product they replaced it with no questions asked!

It is really good to get warranty on your electronics because you never know what can happend and I have had really good service from the geek squad they are very friendly and reliable they try to help ypu in the best possible way

Best buy offers warranty on other items and most people just ignore that when they're asked but it's well worth it if he ever have a problem just take a right to your local Best buy and they will take care of it

It's good to know that you can replace your device if something bad happens to it. I usually pick up this protection to not have to rebuy a device that broken after a limited time of use.

Haven’t used the service yet so there is really nothing to say.

I have used this service before for tablets that my kids kept breaking.

always good to go the extra mile and protect yourself with a warrant. you never know when something is going to happen, but it just gives you piece of mind knowing you are covered.

Great service! I am on the “old” plan for one more year. Wish the terms were not changing.

Good value in this day and age where products are having a limited life and quality and durability in many items just isn't there anymore.

If you’re not getting a replacement warranty on an electronic today, why even buy the product. GS is the best around and incomparable to anything else out there... even manufacturer sometimes.

If you’re not getting a replacement warranty on an electronic today, why even buy the product. GS is the best around and incomparable to anything else out there... even manufacturer sometimes.

Getting an extended plan for all electronic devices is a good idea, because you never know if something will stop working, and its cheaper to get it replaced than having to buy a new item.

This item is great i have had no issues at the moment yet and i would recommend this product to my gamily and friends!

The agents unpacked and moved unit and very professional

Geek Squad has been the best investment we have made. Any time we have a performance issue with any of our devices on the program m we contact Geek Squad -- either on line or in the store. We would be lost without them.