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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 11061 reviews

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  • Value

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 106 Showing 2,101-2,120 of 11,061 reviews
  • Rated 5 out of 5 stars

    Super Balue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value. I had to replace my printer, and they handled it with ease and no hassle

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the dollar anything happens I feel very safe that it will be taken care of.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had to use the best buy warranty replacement option a few times over the years. I highly recommend it based on ease of use. Just take broken item to customer service. easy as that!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Impressive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can tell you as a tech person I have never really purchased geek squad coverage, however as wives are she suggested a one plan. The device died (HDD) one month after. Prompt professional and very helpful, I would do it again..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good deal on replacement plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this cost me about $17 for a 4 year replacement on an HP printer that was $99 and doesn't seem to be very high quality so I expect to have to use this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    product replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always good to go the extra mile and protect yourself with a warrant. you never know when something is going to happen, but it just gives you piece of mind knowing you are covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek showed me how to operate my product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was and is always helpful. Always able to answer any questions and helpful taking the time to demonstrate and explains how to do it the right way

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Boy am I glad I had the two year replacement deal. My 6 month old HP fancy printer died after a power surge and BB/GS replaced it ASAP no questions asked. Whew!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product never fails. I always get something better at a better price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love best buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is da greatest. They did a ssd upgrade that I was very happy with

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection - adds a level of confidence

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy absolutely stands behind the Geek Squad product protection plans .. great customer service when help is needed for repair or replacement .. they have the A-Game going on for sure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase my kids gaming consoles and accessories from Best Buy so I can get the Geek Squad insurance. It’s well worth it because when you use these gaming products often they don’t last.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product replacement gives me peace of mind, i returned a product because of issues and it was done right away, the product was replaced immediately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good to know that you can replace your device if something bad happens to it. I usually pick up this protection to not have to rebuy a device that broken after a limited time of use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely gets insurance if you look to protect something

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My printer had an issue where it would leave stains on the printout. I mentioned my issue, and received a replacement for my printer within few days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Product Replacement warrinties

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some items you don't need to get this for, so look carefully at the cost. Now with that said. I purchase Geek Squad Product Replacement for some items and not for other items. When I have had to use it, BestBuy has always handled it very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I never buy anything over 100 bucks without it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lets face it, EVERYTHING breaks, usually within two years. The best buy warranty is the only reason I keep shopping at best buy. Have had numerous expen$ive computer peripherals replaced, no questions asked no hassle. highly reccomend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ALL GEEK SQUAD PROTECTION PLANS ARE SUPERB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HAVING TV SETS, COMPUTERS, TABLETS AND NUMEROUS DEVICES WE ALWAYS PURCHASE THESE PLANS. THE HOME VISIT OPTION IF NECESSARY IS A POSITIVE AND CONVENIENT PERK. MAKE SURE YOU REVIEW ITEMS AND OPTIONAL GUARANTEES SO YOU ARE INFORMED.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4 year product replacement plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is the best thing i could have gotten for my printer, 3 months before it expired my printer broke, i took it back and it was replaced without any problems.

    I would recommend this to a friend