Customer Ratings & Reviews

I will have to bring my laptop into the store to have the Geek Squad look at way my CD rom door will not open on the outside or internally. Has been that way from the day we bought it.

My printer had an issue where it would leave stains on the printout. I mentioned my issue, and received a replacement for my printer within few days.

They mounted my big sceen tv. Helped me install apps

Geek squad is rlly the best ! I went to ask questions about my keyboard turning off and they helped me through the phone !

I haven't use this feature yet since the device I bought is still in a good condition. but I read the coverage for the damages that can happen and it seems really worth for the price you pay. Thanks Bestbuy

The agent cleaned my laptop, it was very slow and not working very well. It worked very good after they worked on it. They tuned it up the next year, to keep it running smoothly.

I like Best Buy Great Service Great Hospitality SIncerley Henry Mikhlin

Pretty good support, met my expectations. One suggestions, fast response and less wait-times.

It's a good feeling to have a service that assures the replacement of an item that cannot be repaired. This service gives one peace of mind which cannot be underestimated.

4 Year Geek Squad protection plan is why I come to buy most of my electronics. Knowing that Geek Squad will make sure my items run like new for the next 4 years

Love, love, love this printer/scanner/fax machine. I use it for both work and pleasure. Prints really nicely. Haven't had any issues with it at all. User friendly.

I have been using Geek Squad since they first came to Best Buy. They have fixed all my electronics at different times. I can explain to them the problem in lay terms and they get it.

I did not use the Geek squad for home install. Just asked questions mostly. Always able to resolve my problems. If I ever need their help again, I feel very confident of their expertise.

This warranty gives you a piece of mind and for electronic items you need this.

This has been an excellent use of my money! They have set up a TV, guided me through problem solving, checked out equipment and fixed my refrigerator!

Great knowing there is a 4 year replacement policy.

Great printer and did 4 year warranty because any issues and it’ll be covered.

The warranty is legit. They will help you in anyway possible to get your product fixed and working. HIghly recommend this.

Always have geek support. You’ll never regret it. Lost my phones a few times and get em replaced cuz of the insurance and geek support. I got both on my products

Geek Squad Protection Plan is worth the money! They helped me to replace a broken printer.