Customer Ratings & Reviews

They have always been straightforward and courteous. Any issue with a product can be resolved. If not, full refund or replacement with the difference in price credited back to you!

[Employee of bestbuy] Always recommend these when available on products that will see alot of use

The best part for laptops and I recommend you to get it

A good buy for peace of mind. You never know when you will need help. The Geek Squad is there.

Always purchase Geek Squad protection. It has been an asset more than once when something either stops working, breaksdown or is irrepairable.

The extended 2 year warranty has become one of my practices lately. It covers usage damage and any other product defect. No questions asked. You get a replacement of your product. Great coverage for a fraction of the cost

I buy the 2yr Extended warranty on every purchase it has saved me so much money most manufactures give a 1yr warranty so after that your out of luck do yourself a favor and buy it.

Geek Squad Product Replacement is a smart, safe purchase for high end products. My purchase was for a very high end printer that will be replaced should anything go wrong.

Had to return a printer that was not working. The Geek staff was outstanding. I received a refund and was able to purchase a replacement printer

These warranty's are the best!!! Return the item right to the store for a replacement. Can't beat it, especially since they've come down in price over the years.

Geek squad is an absolute must! I have no issues with repairs or replacements.

Never deal with a product manufacturer again on my BestBuy product. I just go back to BestBuy and done. No waiting for a manufacturer to disappoint me with their excuses.

Ive never used Geek Squad but Ive dealt with them in store when I had questions the sales people couldn't answer. Always friendly and helpful

When my newly purchased printer stopped working after a couple of months, I was able to return it without a problem.

Definitely a must have, especially when it covers multiple product assistance!!

The seller explained very well about the product. It works as she told me!!!!

excellent service for maintenance of printer, copier, scanner

I got a really bad paper jam that completely ruined my last printer. Luckily I got Geek Sqaud protection on it so I got a replacement printer and all I had to do is purchase the protection again. No charge for the printer!

It’s my first time using this Geek Squad service. I know of others who swear by the Geek Squad, so I don’t doubt it will be most beneficial!

I have yet to use the service but I'm sure it'll be handy in thy future with the kids in the house.