Customer Ratings & Reviews

When spending a great deal of money on a product you know there is always a chance of something not working the same as you originally bought it. Something breaks off. Nice knowing they will replace the item and no waiting

Was so glad I had this program when my printer was not able to be fixed. Felt the allowance was fair, was disappointed there was no choice of printers, due to low inventory.

After purchasing my laptop, the cost for the extended 2 year replacement plan is more than reasonable compared to the costs involved in technician repair...

My son is not the thoughtful at this time in his life. Very glad that we bought the replacement warranty. He broke the head set and we took it back to Bestbuy. No issues with the return. Very much worth the purchase

The geek squad are so nice. They are knowledgeable at what they do. They try their best to fix the problem. If they are not able to. They will gladly replace the item with no problem.

Reliable professional service. A plus quality well worth the price

Employee’s we’re very helpful and had awesome customer service answered all my questions.

I have purchase this with all of my products. It just makes sense. If I have questions I just dial a number. Better yet I just take my device in for In person help.

So far i have not needed to use geek squad. Its a 4 year replacement warranty for printer

The protect plan is st on these products that's one of the reason I like purchasing from BB there plan is awese

My printer was having problems. Geek squad quickly checked it out and offered to change the printer to a current model since they could not fix it in store. Worth the service.

Getting geek squad service it’s a no-brainer! I can bring my products into the store at any time and have them fix it for free. Well worth the initial payment!

I have had tremendous success with replacement warranties from the Geek Squad. Always a roll of the dice so I tend to go longer or not at all.

Haven't had to use the warranty yet, but as explained to me, it is a great warranty to have for products that can get damaged or break with use. They'll practically replace your product for any internal problems

After several hair-pulling disaster purchases from other companies I now purchase solely from Best Buy and always get the added protection of the Geek Squad. They have been a lifesaver to my electronic life.

Haven’t had to use yet for new printer but have used previously and was happy had purchased as saved money.

Can't beet Geek squad. They always take great care of us. It has been worth using them for peace of mind... and a few replacements over the years too!

IF, it's a dicy thing that could go belly up quickly or easy and it hurt to buy the thing. This could keep me crying like a little girl if something stops working. Thankfully this has never happened.

They couldn't help me. Couldn't suggest a different printer for my needs. I need to printer 11x 17 paper. They were unable to try to find me what I needed.

Excellent sevice for team people for support me thanks