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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 11061 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 112 Showing 2,221-2,240 of 11,061 reviews
  • Rated 5 out of 5 stars

    Very helpful!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent cleaned my laptop, it was very slow and not working very well. It worked very good after they worked on it. They tuned it up the next year, to keep it running smoothly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Beneficial!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience with the Folks who dedicate themselves to being above and beyond the average call towards ‘Geek-hood’ has always been very positive! Sometimes they’re busy, but thats to be expected... Nice Job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 Year Geek Squad Product Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend a Product Replacement Plan on high end Electronic Products. It's very easy to replace your product when something goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product love the geek squad cause I'm a total tech geek

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not purchase a set of headphones, mouse, printer, or any other product with out this plan. worth the money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I got this!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an easy yes, definitely feel good knowing I can bring in my item and get helped or replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've replaced so many devices thru geek squad! I try to only purchase most things thru best buy just because the protection is amazing

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    Product replacement program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product replacement programs with Best Buy are always helpful, I have used them in the past with digital cameras, etc. This was another unit that I thought the product replacement program would be helpful if needed down the road!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer all in one Laser

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great machine I got a Lexmark and it broke down on me after a year I have had not a problem with the Brother at all and its been a year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad 2yr Replacement is Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bestbuy Geek Squad 2yr Product Replacement Plan is exactly why I buy at Bestbuy. Bestbuy is the best when it comes to product warranty and replacement. No hassels!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy all my electronics and appliances form BEST BUY because of the offer and ease of use of the GEEK SQUAD warranty. Easy to use and no questions asked if you have to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go big or stay home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had tremendous success with replacement warranties from the Geek Squad. Always a roll of the dice so I tend to go longer or not at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchased just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always be prepared Just in case. Great price also!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Gang!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By par Best buy geek squads are the best and they provide quality service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Have not needed to use yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will have to bring my laptop into the store to have the Geek Squad look at way my CD rom door will not open on the outside or internally. Has been that way from the day we bought it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anytime I have a problem with any of my purchases, I have the best insurance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has been helpful in answering questions and providing great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They are the go to back up plan!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always have come through for me when the product manufacturers didn’t.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is really good for help and whenever you need something

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable and dependable services provided by a great company with dependable results

    I would recommend this to a friend