Customer Ratings & Reviews

Great program that Best Buy offers Especially when you have a crack screen on your phone, it was replaced very professionally at no cost.

Purchased this 'replacement' plan for son's wireless headset. Didn't have it for previous corded headset and it stopped working after less than 6 months. Relatively inexpensive compared to possible replacement cost.

I highly recommend purchasing the 2 year warranty. I have purchased it on all my expensive electronic purchases and it was been worth it because I have had to use it when something accidental has happened to my purchases.

The team was very helpful in helping me select my new HP printer. They even recommended one at a lower price to save me money. Geeksquad has been great so added it as always as they make everything very easy. Thanks Best Buy!

I haven’t used it. But it’s good to have peace of mind with extended warranty.

The Geek Squad was very helpful with any desk top computer issues I had after my purchase with Best Buy. I would highly recommend this service the team was always very helpful.

[Employee of bestbuy] Here's to hoping I never have to use it but have the coverage if needed

I think this could be a warrantee i bought for some not sure what tho

Very easy to exchange my item would definitely recommend

I always purchase the product replacement on expensive electronics. I don't always have to use it but when I have there has not been any issue. They are very easy to work with.

I always buy the two year insurance with headphones. I use them every day and they seldom last more than 20 months or so before they begin to develop problems. Well worth the insurance to replace them .

My husband bought me a sprocket HP handheld printer which I love! So i had to come back to get the 2-year geek squad protection plan! Better safe than sorry when it comes to new tech that you love!

Excellent coverage and price point! Printers tend to be tricky with maintenance!

I have had geek squad for years for my computer. Whenever I have had an issue with anything regarding my computer, I call the 800 number and a tech has always resolved the issue!

It seems products are prone to having issues and unexpected things happen. I decided for new technology and this purchase it would be worth trying. I would recommend seriously considering for your next purchase..

I love the fact my HP printer is covered with a Best Buy warranty plan. My HP Printer will be replaced if anything goes wrong.

I love having the geek squad protection plan. I don't have to worry because I know if my computer is acting up I can just take it in and they'll fix it.

I've gotten into the habit of getting the Geek Squad protection on most purchases now. After having an XBox One and an expensive coffer maker die suddenly, the no hassle replacement makes this a no brainer.

With some electronic component you would always need to make sure that they are going to work for a period of time. Specially when you have a 5 and 3 year old little girls in the house that love to play with everything!

So far had good results with protections, no need to send anything away, just come into local store and talk face to face to real people for a replacement or a repair, no fuss no stress. Very good and highly recommended.