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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 11062 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 118 Showing 2,341-2,360 of 11,062 reviews
  • Rated 5 out of 5 stars

    Worth the cost.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You never know when you will need it, no matter how well you try to take care of it. Especially a phone that you handle, how many times a day, a million times or close to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement warranty was needed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually do not purchase any warranties or replacement policies. However, I did for my MX Master mouse and I am thankful that I did. Best Buy's Geek Squad immediately replaced the mouse at the store and insured that it worked properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always get the protection plans when we purchase some technology items. It helps when your trying out new products or something you’ll want to replace

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This gives us peace of mind extending the warranty of the product we bought also to have our product fixed or replaced if possible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Has Your Back

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is always there to protect your valuable electronics. Whether they replace or repair the item is dependent on the item, it is a worth investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Besy Buy is always the best

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product with price. Friendly customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2-year Geek squad product replacement it is the best thing to protect customers and their purchases. I will tell everyone that they should buy it with every product purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very quickly!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent give me my product and helped me in all!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As i have stated on several reviews great value for the price especially on expensive items. Used their service a few times and they were great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We haven’t had to use it on the item we bought it for, yet. But from past experiences with this service, we are confident that they will take care of us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Product is definitely a competition for other ones on the market by far right now I would recommend when talking about best of the best warranty for your equipment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Year Geek Squad Product Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love have a 2 geek squad service plan for the just in-case. I didn't need to use it but was glad to have it. have used the a geek squad service in the past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ibuy with confidence, knowing that I am protected if an issue occurs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad Service was very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was very helpful with any desk top computer issues I had after my purchase with Best Buy. I would highly recommend this service the team was always very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Repairs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been using the GEEK Squad for many years. They are usually able to fine the problem and fix it. Sometime takes a long time on hold to get to the right person.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yay!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yay! We love a warranty, especially one that lasts 4 years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I havent had for long but i think everyone needs coverage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the product replacement on expensive electronics. I don't always have to use it but when I have there has not been any issue. They are very easy to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy this for everything! I've had to use it for just about every product. Life gets in the way sometimes, kids and sometimes it's just a malfunction with the product. The hassle free exchange is awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s warranty so I don’t know what to review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much to say it’s warranty and I get entered into a drawing to write a review.

    I would recommend this to a friend