Customer Ratings & Reviews

We are so happy with the assistance we have received in-store from Geek Squad as well as sales associates and cashiers. When we need help it is so nice to have some close by.

Love it! Looking forward to jot use it but alway a great feeling to have insurance.

If you are going to use your appliance a lot, it is worth the extra money to spend to get the Product replacement protection.

Had problems with the Logitech iPad Air 2 keyboard on two occasions. Easy replacement of the same item with Geek Squad replacement warranty. Would definitely recommend.

On any major purchase, I always get the Geek Squad protection, the longest available.

Bought an HP printer and the Geek Squad warranty, as it was my understanding that if it couldn’t be fixed it would be replaced by a new one, and if that wasn’t manufactured anymore, one that was it’s “replacement “. Well, they gave me the money back for the printer bought less than a year ago( so, still under manufacture ‘s warranty) and didn’t return the money for the warranty itself, saying I used the warranty. True, but the printer was bought on sale and I can’t find one for that price anymore. So, all said and done, I wasted $35 and have no printer.

I can't tell you many times the program has helped out. Recently my sons watch broke and we were able to replace it so easily. I shop at BB because of the program.

I never ever purchase a product without this service. Even if the manufacturer offers some protection. I feel confident in making sure my product stays protected!!

I have been buying these product replacement plans for years. The way electronics are these days I believe its just something you have to factor in to the price.

Have not needed this service yet, but used it in the past and Geek Squad stands by their word- they take good care of you.

This is why I love Best Buy. I purchased my HP printer and added the Geek Squad protection for 2 years. Where else is something like this offered? No where! Thanks Best Buy!

They will definently fix anything up thst you need. I had a pare of headphone that got messed up and Geeksquad was there to help

Always try to get a the geek squad protection for just about anything I buy. I've had great experiences when I've had issues with any products I buy and descent service.

I love geek squad! Anytime I ever have an issue with the product they always answer my question and fix the issue the first time!

Bestbuy warranty plans are a no brainer. You are buying something and foregoing the warranty then please seek help!

I had put this warranty on my previous Epson printer it’s really worth it I had to return the printer twice and they just replaced it for me for free

I bought this for a headset that generally breaks every year or so. It's great for that type of stuff. I wouldnt buy it otherwise.

I would recommend getting this. My printer stopped working after a year. Best Buy replaced it with a new one with no problems.

The young man, Garrett, diagnosed the printer quickly and replaced it with another printer as per the product replacement agreement.

I never had to use the service but it's nice to know that you're covered if anything happens to whatever you invest your money in.