Customer Ratings & Reviews

I have used geek squad and have always had a good experience with the service

The contractor came in and mounted my equipment and connected everything and made sure it all worked fine. He made sure we all knew how everything worked and was connected.

This gives us peace of mind extending the warranty of the product we bought also to have our product fixed or replaced if possible.

Buying the replacement insurance for my headset is the best thing I've done because since I use my headset daily 8 hrs a day they can become worn and frayed and needs to be replaced in approximately one years time

Love the service they provide for all my equipment!

This small, external back up drive is perfect to protect your files. It was easy to set up and works well. Just wish that it had a monitor light indicator so you know when it is working. Very quiet.

Bought a Turtle Beach headset and got the warranty replacement. Glad I did because one side shorted out and I took them back and got another set.

Always get the warranties on big purchases from BB.

Bestbbuy replacement plants are the best peace of mind you can have for your Devices. With five kids you never know when somebody’s gonna break some thing!

This plan is okay not so bad could be better will not

I've purchased Geek Squad product replacement on several items and have been glad I did. A previous purchase was replaced without question, when the product failed.

We purchased the additional warranty as a "just in case" policy. You never know when you might need it, and the cost is reasonable for the extended coverage.

Very knowledgeable. Quick to get things done. Very accessible. Convenient that it’s located inside Best Buy. Usually purchase all warranty when offered.

Replacement insurance helps a lot when you don't have the money to continue buying things again. Best Buy has usually honored my insurance claims. I have no complaints.

Geek squad is the best, it is worth the purchase trust me!! Just make sure you use it before time runs out!!!!

2-Year Geek Squad Product Replacement. I have yet to use this particular plan. But in the past when I need to use a Geek Squad plan they were excellent to work with!

Great service and gave reassurance. Great to have.

I know most people don't get the protection plan such as myself, I splugered this time and it is absolutely worth it. Any program you buyou for your pc, drop it off here and they will install it withe no problem

This was an easy yes, definitely feel good knowing I can bring in my item and get helped or replaced.

You can never go wrong with the Geek Squad. They really know their stuff. If something is not working right, you guessed it .... Geek Squad to the rescue!!!!