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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 11062 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 127 Showing 2,521-2,540 of 11,062 reviews
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Protection plans are always great. I get them with almost all of my purchase. Very happy with them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You're taken care of

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranty covers most things that can happened to a product. I highly recommend getting the Bestbuy warranty just so you're prepared for the worst. I rather have it and not need it than not have it and need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always there to help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are always there to help. They are fast and friendly and will get you taken care of. It is worth the extra money just to have the peace of mind knowing that if anything happens they will take care of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent tool that gives me security in electronic equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good choice.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used the replacement insurance once before for an inkjet printer that went defective, easy to use and no problem making claim.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to return an Epson printer that stopped printing quality color documents after approx. one year. This warranty resulted in very little out-of-pocket costs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the service and how great they are. I just wish they would fix things out of warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You cannot go wrong with buying your Geek Squad protection plans. Every time I have an issue with any of my products, they will replace it or fixed it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Handled issue immediately

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, especially when you have protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not even have to take my printer in. I had a question and gave them a call they and they told me what to do over the phone and fixed the problem in no time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help from Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having Geek squad is always handy I get this especially when I have to get a new computer. But what’s even better they also help with old computers as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad personnel have been great! Showed great patience in working with the computer inept (such as myself). Fixed and inspected the equipment and helpful. Also used online service and they were good too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad gave me a full refund on mouse.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MY MOUSE QUIT WORKING THE WAY IT WAS SUPPOSE TO. IT WORKED WHEN IT WANTED. TOOK IT TO BEST BUY AND GOT A REFUND. 2 YEAR GEEK SQUAD PRODUCT REPLACEMENT IS COOL TO HAVE

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Awesome

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always recommend these when available on products that will see alot of use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad always ready to help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great! High quality in regular prints, on pictures is not the most recommended

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love getting Geek Squad protection because you never know when you'll need it. I've never had a problem with swapping out broken electronics or getting something fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Why you go to Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is Why you go to Best Buy Inexpensive for what you get. No hassle and covers anything. Especially great if you have kids.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Why you go to Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is Why you go to Best Buy Inexpensive for what you get. No hassle and covers anything. Especially great if you have kids.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thumbs Up!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Never had issues in the past either.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geel squad is the best! I always feel secure to know they have my back when something goes wrong, especially after the manufacturer's warranty has expired.

    I would recommend this to a friend