Customer Ratings & Reviews

I’ve always liked their service they’re very efficient and when I need something fixed they give you the time and it’s ready at that time

If your buying something expensive for your self or a kid I would recommend an after market warranty it covers pretty much anything that can happen to it. Don't get caught with out one you may regret it.

I haven't had the need to replace my product yet but people at Bestbuy are always helpful and answer all of my questions when I'm there and that is why i keep coming back

I absolutely love the protection plan. A printer I bought broke down right before the 2yr period and I was able to exchange it for a new one of the same one!

24/7 accessible - Never had a tech problem that Geek Squad could not handle and would not handle. Knowledge of a variety of tech devices-how to install and troubleshoot.

I always recommend the geed squad replacement protection. Definitely worth the money. I have used it for other products and it is a great warranty.

I always recommend the geed squad replacement protection. Definitely worth the money. I have used it for other products and it is a great warranty.

You did it. Outstanding customer service as well as product quality. I, We will use this wonderful product with great utility and appreciation for the store employees' assistance. Thank you so much.

Good quality and durability excellent for use im recomend

Love this product and recommend it 100%. Worth the money.

Excelent service! The way the helps and solves everything it’s perfect.

Have not use it because I got a very good item , but sure the company will make it up to me if need it.

Thank goodness I have not had the need to use this but I bought it because my previous printer quit working.

Almost forgot I had it. Used it within two weeks of expiration and was able to apply original cost to a newer model.

we have always purchased ESP's. we like the peace of mind it gives for a small investment. many people and consumer reports sometimes talk against these products, but we seem to be the people that always have a problem.

The greek squad service is the best I had ever. They have very competent and professional staff who makes our lives easy to solve all our technical issues.

Best Buy has the best warranty! I have had to exchange our purchases in the past and it was the simplest process! I would definitely recommend always purchasing the warranty with any Best Buy purchase.

Any electronic issues I have Geek Squad is there to save the day. Its nice to have friendly people on your side. I will always pay to have Geek Squad backing my purchases!

My son's mouse pad had a bubble in it. I took it to Best Buy and explained what happened. I showed them my warranty information and they replaced it with a brand new one. No questions asked. I was impressed!

Definitely worth purchasing. You never know what will happen with your product. It’s peace of mind, and a valuable tool that I’ve used throughout the years.