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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 11062 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 129 Showing 2,561-2,580 of 11,062 reviews
  • Rated 5 out of 5 stars

    Great service no hassle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the 2 year protection plan for a my passport. I am glad i did cause a few months after purchasing it my passport started acting up. They exchanged it with no problem and gave me a brand new one on the spot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how helpful Geek Squad is. They make everything so easy and help you find the right choices if you come into issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I suggest you get insurance on everything you get from bestbuy always a good feeling knowing they will replace or refund your money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My only Black Friday purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer works really well. Worth the crowd. I purchased the instant ink replacement package for $5 a month. My replacement was in the mail before I expected it. I have bragged about my printer to all my friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love these protection plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hate having to buy protection plans, but they do protect you when your kids break stuff. Best Buy will replace with new, so you can let your kids use their stuff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always on point! Super friendly and very patient with my many questions and concerns. Will aways get the extra protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the standard.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You have to credit geek squad for how they have evolved over the years and still maintain professionalism and integrity.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for sharing this with us! We're so glad to hear you've had awesome experiences with us. It's a privilege to continue to help you out. Please let us know if you need anything!

  • Rated 5 out of 5 stars

    Backup Made Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This small, external back up drive is perfect to protect your files. It was easy to set up and works well. Just wish that it had a monitor light indicator so you know when it is working. Very quiet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and Convenient service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought in iPhone for cracked face with insurance. They called before scheduled pick up. Phone was in perfect condition and work was very thorough

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good coverage for a good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price for the coverage was unbeatable. Thankfully I never had to make a claim but knowing that I was covered for an entire product replacement, I had peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommended for Printers!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You should consider this a necessity for any printer purchase. I have utilized this service which makes returns and replacements much easier.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warranty. I havent need to use it yet though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get geek squad if anyone is buy expensive electronics. If anything happens geek squad will try to get it fix or they will give you a gift card to get a buy one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No issues.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has worked well ever since I got it. I can’t complain.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was on sale and it works great! would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great people to deal with. A must have to get thoes purchases protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fabulous warranty that actually works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend everyone gets the extra warranty. I had purchased it on a printer and the printer died before it’s time. Took it back with the extra warranty information and was given a brand new orintet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST GSP!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BEST BUY HAVE THE BEST GSP PLANS FOR EVERYTHING Laptops computer, TV's and everything you buy well I guess not everything you buy you get a warranty hahah!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable Product Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always take the product replacement insurance on the big purchases I make. Why would you not spend a few dollars to insure that if something happens to your big ticket item it ill be repaired or replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can’t be without my Geeks warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Life would be much more difficult without the Geeks and their services. If something goes awry we don’t have to worry because they will take care of it.

    I would recommend this to a friend