Customer Ratings & Reviews

I love bestbuy and their protection plan is simply the best, No hassle of waiting 2 weeks to get your replacement! and the employees are very friendly and accomodating!

I always have problems with printers and paper shredders so this is completely worth the $5 for 2 years where is normally I smashed things into little pieces when they don't work and I can't figure out why

I have used the service many times. The agents are great. They get the job done and they do it with a friendly and competent attitude. I will buy this product again.

I bought this knowing my product has an issue with breaking after 6 months so I bought this so I wouldn't need to buy a new one in the future.

I bought this knowing my product has an issue with breaking after 6 months so I bought this so I wouldn't need to buy a new one in the future.

I’m so happy to have them through a phone call away because I want answers when I want to reach out and get the answers I’m looking for

Always very helpful, they explain what can and cannot be done.

Love these Geek Squad product replacement plans, it takes all the stress and concern over possible issues coming up with my new ipad and keyboard. If I have a problem, I just call up Geek Squad, what's not to like?

Always pays off. Customer service replaces with no problem.

Great lovely service never had a problem with replacements or troubleshooting best customer service I've ever experienced

The Geek Squad protection is a great option to have especially when you purchase electronics. This will help you out if anything ever happens to your items.

I'm so glad that Best Buy offers this protection and always purchase it with any major electronic buy. It's well worth the money.

It's nice to know that I can get this kind of coverage for our office printer. Thank you.

We purchased Geek Squad Protection for our purchase. Having that peace of mind is worth it with more expensive purchases. Would recommend for big money purchases.

For a fairly low price I can take the printer back to Best Buy for 2 years with no worries. Great idea on an item I bought for my older father because I’m not sure what he might do to the printer!

I have only used the Geek Squad guys in the store: when I have had issues with something, I take it in and they help me figure it out. They are smart and eager to help.

Geek Squad plan is always the way to go - I always go with the Geek Squad plan for anything over $100 or so -- the in store reps are always really nice about exchanging products with issues

Geek Squad plan is always the way to go - I always go with the Geek Squad plan for anything over $100 or so -- the in store reps are always really nice about exchanging products with issues

Thankfully, I have not had to use this replacement warranty; and, hope that I will not. But, it provides peace of mind; when operability is essential, and awaiting a service procedure is NOT an option.

Purchases the replacement warranty on the headset. THIS IS NEEDED, especially when you have kids. Cords on the headset can become faulty, not to mention the ear pieces.